After signing the contract and making the initial payment, the project started slightly behind schedule. However, during this period we stayed in constant contact with our salesman discussing and finalizing product and other fine details of the project. A project foreman was assigned who did measurements, delivered materials, and scheduled work crews for the various phases of the project. He was knowledgeable and did a good job of communicating with us throughout the entire project. During the demolition phase of the project an unforeseen problem was encountered with an existing support beam. There was a known leak in our roof that was to be fixed as part of the project. However, the extensive damage to the existing beam was not expected and needed replaced adding additional cost and time to the project. We felt that the additional cost was fair and that the replacement beam was installed properly. The existing leak in the roof was fixed. However, some of the existing plywood (under the roofing tiles) and fascia showing signs of dampness and deterioration was left in place. We later agreed that the work to make these repairs would be completed in the spring. Another problem was encountered when the township inspector required additional support for the roof due to the cathedral ceiling. A ridge bean had to be installed which was not in the original plans adding more time to the project. The project foreman did a good job of working with us and the inspector to satisfy both parties. The finished ceiling with the ridge beam and ceiling fan look great. We love the wall system with all the glass. And, we are glad we added the electric radiant heat in the floor under the ceramic tile although this took longer than expected to install and added time to the project. The finished room is the perfect upgrade that we can use year round. The Betterliving crew was professional, punctual, and did quality work. They arrived on the job site when they said they would. This was important to us since we were coordinating our work schedules. We would use Betterliving again and recommend them to anyone for their sunroom project.