I couldn't be more pleased with my experience. I had originally contacted Hufnagel electric last summer, and Jason was quick to respond and come over for a free estimate. The estimate was reasonable and I had every intention of getting the work done but the summer got away from me. I called him back this June and was pleasantly surprised to find he still had my information on file. He was still very thorough in describing the work he would do and gave me suggestions on installing the switch. He got me scheduled quickly and arrived on time (and called ahead to let me know when he was en route.) He arrived with a co-worker, Steve, who was equally pleasant, professional, and knowledgeable. They worked quickly and efficiently and left no mess behind - had I not been home at the time, I never would have known they were there (and it was raining that day, so that says something.) They even took the time to look for a line going to gutter heaters that we haven't been able to find, which I asked about that day. As a female, I appreciate when contractors, etc. take the time to explain things to me in a way I can understand and can do it patiently without being condescending or rolling their eyes. Steve and Jason both were some of the most respectful people I have ever come across in doing work at my house. I'd hire them again in a heartbeat.