I have been in contact with Ginger the owner for several weeks before my actual appointment. When she came over to do her walk through, I immediately noticed how good SHE smelled. Like she was a walking spa. hahaha Her pricing is done in a very professional and fair way, and then you can decide what things you can live without her staff doing. My home was finally cleaned on July 9, 2014. The person was on time and very nice. MY HOUSE SMELLED SO GOOD AND STILL DOES!!! Ginger makes her own cleaning products without chemicals and leaves your home smelling like a spa as well. I was very stressed jumping right back into a hectic work week straight from vacation but had the most relaxing night sleep the night they cleaned because the aroma really soothed me. I woke up very refreshed. Did I mention how good the house smells??? I'm looking forward to the next cleaning!!!