Doug was referred by a very very good friend of ours. Initially the job went fine, deck looked good and had 1 coat, there were delays which some were known due to a new screen enclosure and passing inspection. The effort to get the rest of the job done was a feat in itself. Doug is a nice guy, but lacks severely in the communication department, as well as if you use him get a written scope of work. We find ourselves now somewhat stuck in the position of having to seal the deck, put in plugs for the kiddie fence (and paint them), do a core drill for volleyball net anchors (which I talked to him 5 times about, sent him pictures, was promised he could get them cheaper, told us he was getting them also...nothing), and fix some standing water, concrete crack due to bad relief cut, and a doorway that will include a redo of a small bit of skip trowel (3" x 14") paint etc. He has potential to be a great resource, but lack of scope of work, verbal promises not kept, changing story, and huge lack of communication stop us from ever contacting him again. Again get a written and signed scope of work.