In October, 2019, I contacted 7 contractors for bids to put windows with screens in my small lanai. Six people responded, took measurements, and, except for Midstate, none of the other contractors even bothered to get back to me. Chuck, the owner of Midstate, came over, measured, left, then came back again with a small demonstration window/screen with exactly what I wanted. Alas, the company Chuck dealt with in Orlando no longer did windows with screens like their demonstration window. I didn't want to settle with something I didn't want. This was at the end of November, 2019. Chuck found a company in Tampa that made windows with screens for lanais and had a demonstration window made. He brought it over just before Christmas. I live on the second floor and have a barred railing, which made it complicated fitting the window/screens into the space that was available--but it fit perfectly! Because of the Christmas season, the windows with screens couldn't be ordered until January, 2020. They arrived in the middle of January and were installed. However, the way the screens were made, they did not fit because the barred railing was in the way. Chuck took them back to the manufacturer, had them remade and installed a week later--perfect fit! I can't say enough about this company. Chuck made sure that I got what I wanted, not just what the manufacturer wanted to give me. And, unlike many contractors, Chuck did not want any payment until the work was completed (I gave him a down payment anyway). He and his workmen were courteous, efficient, punctual, worked around my schedule and did a great job installing windows and screens on my lanai. Chuck went beyond what most contractors would do--six of the seven original contractors didn't even bother to call me back after their initial measurements. I had originally wanted the windows installed before Thanksgiving. It is now the end of January and everything is done except for the screens. I didn't mind waiting this long because I'm getting exactly what I ordered which I didn't realize was so complicated, but Chuck came through for me. Thank you Chuck for all your hard work in getting me exactly what I wanted.