Orlando Shutter Installation

Ok, first the quality is fine. At this time I don't have any reason to think that the shutters are not good shutters. Here is my concern: 1. The time estimated to get the shutters in was an extra 7-10 days. We were told 3-3.5 weeks and we were went almost 5 weeks before the installation started. This might not seem like a big deal however, we were buying these in Hurricane season and every week matters. I like to have people hit the date they say they are going to hit. 2. Install took from Wednesday to the following Tuesday. We were told 2 days for install. They had to stop our install and work on another job.??? 3. Clean up - First to be fair we had a person working on the pool at the same time and they did not help with the mess. The guys left on Thursday and did not clean their mess up. I had to go out and power wash the deck due to the metal shavings and concrete dust they left. We called Mike and he apologized and said he would have his guys fix it when they returned on Monday. I went ahead and did it myself. So, they continued to work the next week and did not clean up after themselves again. My wife called him and he told her they were done and I had to call him back and explain how disappointed I was in the clean up. He said he would have someone come the next morning. This DID NOT happen and I power washed the deck again. 4. Electrician - The guy he used was excellent! "Chris" form Royal Oak Electric! Great job! 5. I talked to one of his guys after the install was done and he told me that the pool guy had created the mess. The problem with that was I had cleaned up the pool guys mess and told him that he had been at the house installing shutters three additional times after I had cleaned up from all of them. Lastly, I don't want to harm anyones business and I take these reviews very seriously....I don't do many. However, this was all about the details and cleaning up after the job. The price was competitive however, we had to call Mike almost everyday for an update. We did not see him at the site after we signed on to have the work done.

I was pleased with not only the first meeting with the owner, Tim, but the installers as well. Tim explained everything in detail and was patient with all the questions. The installers worked super fast and left everything so clean when they were done. I would definitely recommend this company to anyone looking for professional shutter installation.

Awful. Salesman came out to give a quote as I tried several companies to get best price. After all companies came and gave their quotes, I contacted Fl Shutters as they were the least expensive and wanted to start the process. I was willing to put 50% down on a bill approaching $8k. When talking to the salesman, their records did not jive with my signed quote. He had to come out a second time. Then after his second visit he said the wait time is approaching 30 weeks for installation, that's over 7 months taking us dangerously close to the next hurricane season in June. I told him that 24-30 weeks is a long tine, he said "you gotta do what you gotta do", so I told him I was going with another company which is more expensive but faster installation time by almost 4 months. Two days later, he emails me saying that if the company was more expensive then he made another mistake as they are "always the most expensive shutter company in the area". Then he went on a diatribe of several paragraphs as to his selling history, the quality of his service, etc. He blamed his errors on a misunderstanding that someone told him I wanted, however I met with him and told him exactly what was needed. The other 3 companies had no issue with quotes, just Fl Shutters and then he either lied about it or is completely incapable of getting these jobs straight, one or the other. I believe it is best to allow Fl Shutters to wallow in their high prices and, in their mind, superior product and go with someone who knows what they are doing. If I went with them, who knows what the finished product would be like and who knows when I would get it. Probably after the next hurricane.

They arrived on Friday started installation found out one shutter size was misread said co would build new one on Monday and be back on Tuesday for install went as they said no other problems

Very good. Very friendly knowledgeable team that did the work. Very professional and met all of our expectations

Very Well! Charlie and Steve did an excellent job - quick and clean, and well-priced! In fact I was talking to another company about an unusual request for my job, and the other company suggested I call AAA Yahweh, saying they are the best around.

From start to finish, they were very professional and accommodating of our request for evening or lunch time appoints. The owner, Thomas Pease, came to our home in the evening and took all the measurements and within two days we had a written estimate with individual costs per window for both accordian and panel shutters so we could decide which to go with. After comparing them with others based on price, Angies List and BBB reports, we decided to accept their bid. Shortly thereafter, their engineer came to take final measurements and the manufacture of our shutters was scheduled. All the shutters were all installed in two days - one pair of accordian shutters didn't fit properly, but they were quickly refitted at their factory and reinstalled.

Off to a slow start but after that went very well. And it was hurricane season. Shutters had to be lifted up the side of the building to the 7th floor...done very well shutters went in well and very professional; old shutters were removed and carried downstairs to the garage as a favor the crew was excellent--very careful --well organized---cleaned up after themselves very pleased....a beautiful product and excellent installation owner mike was very repsonsive to all calls and concerns highly recommend them

Wonderful! When I ordered the shutters, Jose was very professional as he took the time to measure the windows a few times to ensure that the shutters would fit properly. During the install, Jose and his assistant used extreme care working in my house and precisely installed the shutters on the windows. They cleaned up after the job and answered all questions to my satisfaction. I am very pleased with the shutters. I would call him again for other services.

I was very favorably impressed with this company. Steve, the owner, came to my house to help me decide on the best type of shutters for my windows. Then the two installers were extremely professional and careful. They made sure that I understood how to operate the shutters before they left. I would recommend this company to anyone looking to have hurricane shutters installed.