Awful. Salesman came out to give a quote as I tried several companies to get best price. After all companies came and gave their quotes, I contacted Fl Shutters as they were the least expensive and wanted to start the process. I was willing to put 50% down on a bill approaching $8k. When talking to the salesman, their records did not jive with my signed quote. He had to come out a second time. Then after his second visit he said the wait time is approaching 30 weeks for installation, that's over 7 months taking us dangerously close to the next hurricane season in June. I told him that 24-30 weeks is a long tine, he said "you gotta do what you gotta do", so I told him I was going with another company which is more expensive but faster installation time by almost 4 months. Two days later, he emails me saying that if the company was more expensive then he made another mistake as they are "always the most expensive shutter company in the area". Then he went on a diatribe of several paragraphs as to his selling history, the quality of his service, etc. He blamed his errors on a misunderstanding that someone told him I wanted, however I met with him and told him exactly what was needed. The other 3 companies had no issue with quotes, just Fl Shutters and then he either lied about it or is completely incapable of getting these jobs straight, one or the other. I believe it is best to allow Fl Shutters to wallow in their high prices and, in their mind, superior product and go with someone who knows what they are doing. If I went with them, who knows what the finished product would be like and who knows when I would get it. Probably after the next hurricane.