On 01.25.13 Mid Florida Roofing began installation of a flat roof. We arranged the roof thru their salesperson, Bobby Skura on 01.21.13 for $3449.10 Work began on Friday, 01.25.13 and roofing crew was unable to complete the work in one day as specified, the were working in the dark with no lights at the end. A Partial crew returned on Saturday, 01.26.13 to complete the new roof. Starting in March of 2013 we noticed wet spots appearing on our plaster ceiling directly below the new roof, these wet spots were in areas we never had water damage before. We contacted Bobby and he dispatched a technician named Bill to a**** the issue. Bill determined that the roof was not properly sealed where the new roof connected to the existing roof and added additional sealant. We continued to experience water damage and contacted Bobby again, this time they sent Jeff to site as Bill was no longer with the company. Jeff also said that the roof needed additional sealant. We repeated this process 3 more times with no success. On 07.31.13 I requested that Bobby meet me on site to look at the issue as he had not been over to actually view the work since 01.28.13 when he picked up the check for final payment. Once he got onto the roof he agreed that there was a problem, roofing was bubbling up, and the installation crew had indeed done a sub standard job with the roof. He left telling me he would contact the owner, Robert Shoemaker, to find out how to proceed and once again assured us that this would be corrected as part of their 5 Year Warranty. A half hour later Bobby called and informed us that Robert said the problem with our roof was due to the existing pitched roof portion which they had not worked on and therefore Mid Florida Roofing was not responsible for the damage caused by the flat roof, it was not under their warranty. I asked Bobby how Robert could determine this over the phone when his own trouble shooters, who had been out here 5 times, along with himself, who just alluded to the fact that it was an installation issue, never mentioned the pitched roof being an issue during any previous trip. I requested to meet Robert in person to discuss but was told he was unavailable. I tried several times to contact Robert by phone, each time going to voice mail. I finally received a text message stating that his team were very experienced and encouraging me to get a second opinion. He would not call to discuss and advised that he was out of town until October 2013. At Roberts suggestion I did get additional opinions from licensed roofing contractors in Orange and Seminole County, FL. Each one independently confirmed that the leaks and water damage were caused poor workmanship and failure by Mid Florida Roofing to follow common, industry standard, Best Practices while installing the flat roof.