Orlando Flat Roof Replacement

John put a new roof on our house 4 years ago and did such an incredible job that when we had damage from a Tornado, we immediately called him to fix the damage. He is patient, understanding, and professional. His prices are fair compared to the competition and you will have someone who actually stands behind their warranty. The crews are professional, have attention to detail, and leave your property clean when the job is done. Thank you John for another job well done!

Dylan and his team did a fantastic job with my new roof. I had no issues. They took care of everything from HOA to city permits. Had my new roof on within few weeks. Super happy I went with this company.

On 01.25.13 Mid Florida Roofing began installation of a flat roof. We arranged the roof thru their salesperson, Bobby Skura on 01.21.13 for $3449.10 Work began on Friday, 01.25.13 and roofing crew was unable to complete the work in one day as specified, the were working in the dark with no lights at the end. A Partial crew returned on Saturday, 01.26.13 to complete the new roof. Starting in March of 2013 we noticed wet spots appearing on our plaster ceiling directly below the new roof, these wet spots were in areas we never had water damage before. We contacted Bobby and he dispatched a technician named Bill to a**** the issue. Bill determined that the roof was not properly sealed where the new roof connected to the existing roof and added additional sealant. We continued to experience water damage and contacted Bobby again, this time they sent Jeff to site as Bill was no longer with the company. Jeff also said that the roof needed additional sealant. We repeated this process 3 more times with no success. On 07.31.13 I requested that Bobby meet me on site to look at the issue as he had not been over to actually view the work since 01.28.13 when he picked up the check for final payment. Once he got onto the roof he agreed that there was a problem, roofing was bubbling up, and the installation crew had indeed done a sub standard job with the roof. He left telling me he would contact the owner, Robert Shoemaker, to find out how to proceed and once again assured us that this would be corrected as part of their 5 Year Warranty. A half hour later Bobby called and informed us that Robert said the problem with our roof was due to the existing pitched roof portion which they had not worked on and therefore Mid Florida Roofing was not responsible for the damage caused by the flat roof, it was not under their warranty. I asked Bobby how Robert could determine this over the phone when his own trouble shooters, who had been out here 5 times, along with himself, who just alluded to the fact that it was an installation issue, never mentioned the pitched roof being an issue during any previous trip. I requested to meet Robert in person to discuss but was told he was unavailable. I tried several times to contact Robert by phone, each time going to voice mail. I finally received a text message stating that his team were very experienced and encouraging me to get a second opinion. He would not call to discuss and advised that he was out of town until October 2013. At Roberts suggestion I did get additional opinions from licensed roofing contractors in Orange and Seminole County, FL. Each one independently confirmed that the leaks and water damage were caused poor workmanship and failure by Mid Florida Roofing to follow common, industry standard, Best Practices while installing the flat roof.

Had used Charlie before for repairs. His good service prompted me to call him when I finally needed replacement roof.

Removed two layers of shingles, repaired subroof, and installed totally new roof including six (6) new skylights. Included all new vents. Roof was medium pitch and flat roof, latter over Florida room. Installed facia aluminum cover off flat roof on pool side. Contractor provided all materials, cleanup, sweep for roofing nails. Four bids obtained. This contractor beat all four, two of which were Home Depot and Lowes. This contractor did not require any money before work was done. A production manager contacted us to confirm shingle and trim colors and styles and kept us informed of our schedule. Superversors were on-site and the entire crew arrived as scheduled. We were led thru the job before and after by the supervisors. The crew and supervision managed the old roof removal and drying in with subroof seal and stick to avoid any rain damage during a week of frequent afternoon rains. The final invoice reflected the proposal. There was no waffling or gobbldy-g***. Angie's list discounts were applied resulting in a tremendous savings. All personnel were friendly and courteous. They took care not to damage shrubs and clean up and remove all nails and debris. We were extremely pleased with the quaility of the work, the speed with which it was done and the overall professionalism of this contractor. If you find a better one, I would like to meet them.

After getting several quotes from other roofing companies, what I liked best about G and G roofing was their responsiveness. Ray was great at always returning phone calls and letting me know of the status of the job. They came in and pretty much did the roof in one day. The next I came and I was unhappy about certain details that were left out, so I called Ray and he had someone come out and fix whatever needed to get done. Ray actually met me at my house one day to go over everything that was done. Just a really professional guy and great face to the company. You can tell he works hard for his customers and his business. Will definitely recommend him to anyone that is looking for a new roof.

It went well. This roofing team worked hard. Every day that was raining, they worked hard getting the work done. The end result was having a new roof that is guaranteed for 20 year. Insurance has gone down.

Crew was very prompt and professional. Total Home was able to install roof in the promised three-day time period. They were able to install roof earlier than we had originally planned so we were extremely happy. Very happy with finished product. No hidden fees or charged - very upfront and straightforward process. One of the very few roofing companies willing to bring roof hurricane straps to code. Impressed with the workmanship of the installation.

They removed old roof, replaced all rotted wood under the roof and in the fascia, installed new roof and did excellent clean up

Everything started off as planned. They arrived on time on the date scheduled and got to work. Our project manager, Omar, showed up later in the day. Things went well until the last day when we noticed they had broken a corner eave on the front of the house. They tried to give it a quick fix by just caulking it. That night we had a bad rain and he corner of my son's room leaked and was inundated with ants from the outside. Omar would not return our phone calls and we refused the inspection until they repaired the damage they caused. It took over a week before they finally came out and fixed it. However, it is still is not painted (almost 2 months later) but at least it's not leaking anymore. They also pulled off/cracked some paint on the exterior of the house where they were fixing the damage. We had to replace a lot more decking than initially planned and we asked Omar to send us copies of the pictures he took because we would need them for a possible lawsuit against our home inspector. We bought the house just under a year ago and inspector told us the roof had 3-5 years of life left. It's been almost 2 months and we still don't have the pictures. A day or so after they initially finished the roof, I noticed the shrubs around the house all had big brown spots all over them. They had used heavy, plastic tarps (to catch debris) in 90+ degree temperatures and burned all the shrubs. I now have dead, brown spots in all of my shrubs. They also used a lot of tar as a finishing sealer around the roof edges and were very sloppy when applying it. Overall, we just found Total Home Roofing to be very unresponsive. Phone calls aren't returned and they are not in a hurry to fix damage they caused. It's been almost 2 months since our roof was completed and we still don't have repairs finished or our final inspection done and, therefore, they have not been paid as of yet. You'd think they would want to get the repairs and inspection done as quickly as possible so they could get paid sooner.