First I had 3 other companies come quote fixing my issue. Why 3? Because the first one said that my unit was so old it would require a replacement. He said there was no way to fix it and the labor alone would cost more than the repairs were worth even if it were possible. 3 places come out and gave the same answer. they all left books and brochures with quotes of 5-7 grand in total costs to replace my AC, Duct work, and Furnace. All of them saying there was nothing they could do if there was a cracked heat exchange. What did Elmore brothers do? They did the HONEST Thing!! Elmore brothers (Just one man, one of the owners) came by. We did not feed him a sob story, we simply let him look over the unit. He came back and said that the heat exchange was probably under warranty. He then called the vendor and it was!! He came back after getting the part shipped to him and replaced the cracked heat exchange and charged me so little for his work i added a few hundred in TIP amount since he saved me thousands compared to other places who did not even try! Thank you Elmore brothers and even though this is a late review, know that I have told so many people about your business!