Kandi, the owner of Bachle's, does the measuring and installation. She was extremely professional and knowledgeable about her fireplace products. We needed a custom built door, and I had concluded that I didn't even have the competence to measure all the different parts the online web sites for custom doors needed. She went right to work measuring and inspecting the irregular opening, then told us in detail what she would do, and what kind of door she recommended for our fireplace. We selected a great looking door, she helped us pick out the perfect color. In two weeks, the door arrived. Kandi brought it over and installed it. It looks GREAT and the installation was perfection. Kandi is exactly what I look for in a product and service provider. She was all business, but in a very likable way. She was obviously completely knowledgeable about her products, and the ins and outs of installation. If I had to do another fireplace door, I would call no one but Kandi. I recommend her to all my friends, and tell them what a great experience ordering and getting the door installed was. Kandi and her company, Bachle's, are the greatest!