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Norfolk Fireplace Repair

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Reviews for Fireplace Repair in Norfolk

Fireplace Doctor
5.0
This was a great experience. The technicians were punctual and efficient. A couple cleaned while one was on the roof inspecting and afterwards I was given the lowdown on what was unsatisfactory and how much it would take to fix it. There was no high powered sales pitch just the bare facts. They informed me the repairs needed were not any kind of fire hazard as yet but will eventually need attention and how to contact them should I want them to make the repairs. I really respected that and I will be allowing them to make the repairs next summer while the fireplace is not in service. Best of all...they cleaned up behind themselves!
- Paula G....
Big Rob's Gas Fireplace Service
5.0
After finding Rob on Angie's list, I called to see if he could fix our fireplace. I gave him the symptoms and told him another company had tried, but without success, saying they had to order a part and never returned. We set up an appointment window of time and he said he would call ahead. Rob called and arrived within the agreed time window and went right to work. He removed his shoes, spread out clothes to keep things clean. The fireplace, had been installed in the house when built in 1992 and had not worked in a while. After disassembling and inspecting the fireplace gas valves and safety devices, Rob diagnosed the problem as loose connections on the thermocouple assembly, and a miss wired connection that caused the gas valve to close. He rewired one connection that had been tampered with, cleaned and remade the remainder electrical connections. Once he was satisfied that all was fixed, he assembled the fireplace, including the glass front, which I had cleaned. He spent about an hour and half total. I my opinion, he is an expert with gas fireplaces. He stated he did not charge by the hour, but by the service. I considered his charge for this repair to be more than fair. In fact, I had paid almost as much for the earlier service call, not did not fix anything.
- William D....
Gas Specialty Company Inc
5.0
CJ was on time and very knowledgeable, professional and thorough. He inspected my gas fireplace insert, removed and cleaned the logs, tested all parts for leaks, found the problem, fixed it and made sure it was safe to operate. He guaranteed his labor for one year which is a definite bonus. He came recommended to me by friends and I would definitely use the company again if needed.
- Nancy I....
Big Rob's Gas Fireplace Service
5.0
Rob was exceptionally responsive. I had several different plumbers/handy men look at my gas fireplace and none were able to repair it. I called Rob and he came out the same day (not peak season) and repaired my fireplace. From initial call to completion it was no more than 3 hours. Not only did he fix my problem he was very professional and courteous explaining to me each problem or issue. I have to say this has been one of my best service call experiences ever.
- Mary R....
THE GAS GUY
5.0
Joe Winslow came to my home with one day's notice to service a gas fireplace that would not light. He was a very nice man who did his work efficiently. He did arrive a few hours late, but he apologized for that (another customer had a gas leak emergency, so I couldn't get too upset). After he had fixed the problem (a clogged igniter), he also showed me a great way to keep the slate surrounding the fireplace shiny and clean (olive oil).
- Emily W....
TIDEWATER LOG DOC
5.0
Great! Very professional with helpful advise. Was very knowledgeable. Also cared about cleanliness of the work site, which stands out above a lot of contractors.
- Paul C....
Ace Chimney Sweep
5.0
Outstanding service. Ryan was very professional and personable. He promptly responded when I purchased the "'Big Deal' for chimney inspection and cleaning. He showed up on time for the appointment , was very efficient, clearly explained his assessment and promptly cleaned the chimney. No soot in the house! He used a tablet to show photos of the damage on the chimney cap, which I appreciated. A picture is worth a thousand words. Ryan also pointed out that there were some gaps in the caulking around the flashing and he offered to fix it (for free). I payed a company a lot of money for a new roof and was disappointed to hear about the oversight. He provided an estimate for the new chimney cap and mortar repair in the hearth and we set a follow up appt. 2 weeks later. On the day of the second appt, Ryan was running late from a previous job site but contacted me to let me know he was running a few minutes late. He promptly fixed everything (30 minutes) , including the caulking around the flashing, and provided photos of the completed job on the roof. Great job!
- Vanessa O....
Ace Chimney Sweep
5.0
I bought this service as a deal and it really is a deal! We had a couple false starts with scheduling that's why I gave him a B, but once it was settled, they arrived on time and ready to work. The were quick, clean and professional. Ryan is very knowledgable and did a great job cleaning my fireplace. We use it a lot and it had been several years since it was cleaned. When he went on the roof to inspected the chimney, he pointed out a few things that need to be repaired, he took pictures, and gave an estimate. There was no pressure to have him do the work and I really liked and appreciated that. What he identified for repair we already knew about so I would have been disappointed if he hadn't told me about it. The fact that he didn't pressure me to have it fixed now is why we'll be calling him again. However, he assured me several times that the fireplace was safe to use without the repairs and even gave me a few tips on keeping smells and bugs away during the summer months. I will be calling him again and I recommend his work.
- Connie P....
Black Goose Chimney
5.0
I had another company clean and inspect my chimney. They found several items that needed repair and their quote seemed excessive. Called BG for quotes on the items needed and they gave it to me over the phone. Lower on several items. Had them come out for repairs and on inspection, they found two missed repairs and one repair that did not need to be done. They were able to do the mortar repair in the firebox and false flue removal the first day. Had to come back for the crown replacement and the pointing on the bricks above the roof. Had to reschedule 3 times due to inclement weather, but they were able to finish the job two weeks later. All techs were very professional and very friendly. Ultimately with the added work, my final bill was still $500 cheaper than the other company and the techs were much more professional.
- Teresa B....
Capitol Chimney Service LLC
5.0
The first time they came out, they cleaned the chimney and gave us an invoice for the repairs that needed done. Then they returned a second time and performed the repairs, everything went well. We were able to use our fireplace the very next day. They were very friendly and efficient.
- Tabitha S....

Fireplace Repair in Norfolk

4.8

(264)

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Business Description: Veteran Family Owned 32+ years, Angie's Super Service Awards 2012-13-14-15-16 -17-18 & 19. LIFETIME Warranties, VA Class "A" licensed, A+ Rated BBB Member ZERO complaints, All major credit cards and PayPal accepted, 10% Off Up To $1000.00 for Angie's List Members, Senior Citizen, Military & Government Employees (at time of first visit only), LIFETIME WARRANTIES including workmanship on most products offered including HURRICANES, Thousands of happy customer references ... FREE ESTIMATES ... "Highest Qualities at the Fairest Prices" ... Entry doors, french doors, sliding glass doors, fiber cement siding, vinyl siding, vinyl trim, vinyl soffit, vinyl siding repairs, vinyl trim repairs, seamless gutters, roofs, flat roofs, roof repairs, roof ventilation, replacement windows, windows and doors, vinyl windows, siding, siding and windows, siding repairs, add-ons, room additions, room additions, sun rooms, sunrooms, porches, screen porches, garden windows, handyman, handyman services, handyman repairs, roof leak repairs, leaky roofs, roof repairs, roof ventilation, roof vents, gutter repairs, gutters, gutter guards, leaf guards, railings, vinyl railings, decks, handicap ramps, window leaks, door leaks ... WE ARE YOUR EXTERIOR EXPERTS ... Check out our work in this short video: https://youtu.be/rayLqHpVW2w
4.9

(207)

Business Description: Norfolk Plumbing is proud to be a locally owned and operated plumbing company since 2001. 32 employees. No subs. No travel charges. Award winning. 24 Hour emergency service. Boiler specialist, gas piping, tankless water heaters, drain cleaning, and more.
4.8

(171)

Business Description: Since 2002, Hobbs Mechanical has been providing heating, air conditioning, electrical, and refrigeration services for homes and businesses throughout the Greater Hampton Roads Area. Their skilled technicians have extensive experience performing repairs, installations, and maintenance services, all with the goal of improving efficiency and effectiveness of these important systems. Hobbs Mechanical takes the time to thoroughly assess each customer’s unique needs and to provide expert advice about how to handle repairs and replacements. They will make sure you completely understand your options and will help you select the most cost-effective solution available. Built on the values of quality, honesty, and dependability, Hobbs Mechanical is the only team you’ll want to call when you need heating, cooling, or electrical services.
5.0

(5)

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Business Description: 🏆🏆🏆 ALL WORK COMES WITH FULL WARRANTY 🏆🏆🏆 A & S Clean Sweep is a full-service professional chimney company in Virginia Beach, VA, that specializes in cleaning, repair, and maintenance. We are licensed and insured. National Chimney Sweep Guild members can tackle chimney cleaning or chimney repairs. With over 20 years of experience in the chimney cleaning industry, allow our skilled technicians to handle all your chimney needs. We offer full, level 2 video inspections with chimney scan equipment. Codes require video inspections when selling a home or changing fuels. Our equipment is state of the art. Capable of taking photos and videos to provide peace of mind for the safety of our customers.
4.3

(23)

Recent Review: It is hard to find any fault with a company that saved us somewhere north of $1,000. We noticed on New Year's Eve that our furnace had stopped working. After joining Angie's List to find a reputable repair place, we settled on Atlantic Shores. They sent a technician, Ryan, out to us the day after we called - they could have had someone there that day, but it didn't work with either my schedule or my wife's schedule. Ryan restarted the pilot light, which we had not used in a couple of years, and found the problem with the furnace. While on the phone with Trane to obtain the correct part, he discovered the previous owners, who installed the unit in 2006, purchased a 10-year extended warranty. We were not aware of the warranty, but were delighted to find that the repair would not cost us anything, just the cost of the service call. He also gave me the phone number of the company handling the warranty so we could have it transferred into our names. Ryan returned the next day and installed the part. Now the house is toasty again and we are happy. Considering he made the calls from his truck, it would have been easy for him not to tell us about the warranty so his company could pocket the profit from the repair.
5.0

(13)

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Business Description: Legendary Solutions, Inc. is a Class A General Contractor. We are a bonded, fully insured, full service team of owners dedicated to serving homeowners and businesses throughout Hampton Roads. We believe in delivering an affordable, quality product while providing courteous and professional service. Brooks Wainwright, our President, has been involved in residential construction, remodeling, renovation and insurance related repairs since 1976. Over the years homeowners, businesses and insurance professionals have trusted and relied on his expertise, attention to detail and professionalism to get the job done right. Scott Rhodes, our Vice President, has restored and remodeled projects from Virginia Beach to Williamsburg and everywhere in between. He believes that there is a shortage of contractors that truly aspire to be honest, trustworthy and operate with integrity so he set out to change that perception. Legendary Solutions, Inc. specializes in: ~Siding, Trim & Gutter Replacement ~Exterior Accents & Improvements ~Door & Window Replacement ~Remodeling ~Fire & Smoke Damage Repairs ~Water Damage Repairs Why choose Legendary Solutions, Inc? We believe that compassion, honesty, integrity, and attention to detail are key ingredients to a successful business, construction project, and customer experience. We support law enforcement, first responders, military personnel, public educators, and all others that commit themselves to the service of our country, communities, and classrooms. ~We are Class A licensed, bonded & insured. ~We offer quality work at affordable rates. ~We provide written detailed estimates. ~We will show up as scheduled and actually call you back. ~We provide regular project updates. ~We complete projects quickly and accurately. ~We accept insurance claims and specialize in claims management.. ~We can help coordinate project financing. You can reach us at (757) 349-3311 or WWW.legendarysolutions.com
4.8

(510)

angi certified
Award 2020Super Service Award
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Recent Review: Outstanding service. Ryan was very professional and personable. He promptly responded when I purchased the "'Big Deal' for chimney inspection and cleaning. He showed up on time for the appointment , was very efficient, clearly explained his assessment and promptly cleaned the chimney. No soot in the house! He used a tablet to show photos of the damage on the chimney cap, which I appreciated. A picture is worth a thousand words. Ryan also pointed out that there were some gaps in the caulking around the flashing and he offered to fix it (for free). I payed a company a lot of money for a new roof and was disappointed to hear about the oversight. He provided an estimate for the new chimney cap and mortar repair in the hearth and we set a follow up appt. 2 weeks later. On the day of the second appt, Ryan was running late from a previous job site but contacted me to let me know he was running a few minutes late. He promptly fixed everything (30 minutes) , including the caulking around the flashing, and provided photos of the completed job on the roof. Great job!
4.8

(153)

angi certified
offers coupon
Recent Review: I had another company clean and inspect my chimney. They found several items that needed repair and their quote seemed excessive. Called BG for quotes on the items needed and they gave it to me over the phone. Lower on several items. Had them come out for repairs and on inspection, they found two missed repairs and one repair that did not need to be done. They were able to do the mortar repair in the firebox and false flue removal the first day. Had to come back for the crown replacement and the pointing on the bricks above the roof. Had to reschedule 3 times due to inclement weather, but they were able to finish the job two weeks later. All techs were very professional and very friendly. Ultimately with the added work, my final bill was still $500 cheaper than the other company and the techs were much more professional.
4.9

(23)

Recent Review: He was very good and very nice. I would recommend him.
4.8

(38)

Recent Review: Joe Winslow came to my home with one day's notice to service a gas fireplace that would not light. He was a very nice man who did his work efficiently. He did arrive a few hours late, but he apologized for that (another customer had a gas leak emergency, so I couldn't get too upset). After he had fixed the problem (a clogged igniter), he also showed me a great way to keep the slate surrounding the fireplace shiny and clean (olive oil).

Frequently Asked Questions & Answers about Fireplace Repair

What services are related to Fireplace Repair?

  • Fireplace Services

  • HVAC Companies

  • Heating Oil Company

  • Water Heaters

  • Masonry

  • Firewood Company

What do customers in Norfolk say about Fireplace Repair?

This was a great experience. The technicians were punctual and efficient. A couple cleaned while one was on the roof inspecting and afterwards I was given the lowdown on what was unsatisfactory and how much it would take to fix it. There was no high powered sales pitch just the bare facts. They informed me the repairs needed were not any kind of fire hazard as yet but will eventually need attention and how to contact them should I want them to make the repairs. I really respected that and I will be allowing them to make the repairs next summer while the fireplace is not in service. Best of all...they cleaned up behind themselves!