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Norfolk Decomposed Granite Installation

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Reviews for Installing Decomposed Granite in Norfolk

Tucson Professional Landscaping
5.0
The first time the "fake grass" was installed was July 2 and 3, 2014. After the job was completed, I contacted the TPL representative and explained that there were "streaks" in the material where the "grass blades" were lying flat. He arrived with a crew and they attempted to correct the problem with more silica sand. That didn't work so a manufacturer's sales rep was called in. She took pictures and recommended another type of product to better keep the "grass blades" standing. That didn't work either. Next the manufacturer sent out an investigator to take pictures and report back to the Phoenix grass company. TPL then contacted me and advised that they would remove the damaged grass and install a new "dye lot". They finally completed the project on November 4th, 2014. Although it took several weeks to solve the problem, there was no additional cost to me and they didn't stop until I was completely satisfied. We all know that mistakes occur and this mistake was at the manufacturing plant in Phoenix. Tucson Professional Landscaping stood by me throughout the entire process and I was extremely impressed with their "professionalism" (its their middle name). If you are looking for a "professional" crew with "integrity", I highly recommend Tucson Professional Landscaping. No more watering..... yea!
- William R....

Decomposed Granite Installation in Norfolk

Angi : Local Reviews : Patio Pavers : VA : Norfolk : Norfolk Patio Pavers : Norfolk Decomposed Granite Installation
4.7

(48)

Recent Review: The first time the "fake grass" was installed was July 2 and 3, 2014. After the job was completed, I contacted the TPL representative and explained that there were "streaks" in the material where the "grass blades" were lying flat. He arrived with a crew and they attempted to correct the problem with more silica sand. That didn't work so a manufacturer's sales rep was called in. She took pictures and recommended another type of product to better keep the "grass blades" standing. That didn't work either. Next the manufacturer sent out an investigator to take pictures and report back to the Phoenix grass company. TPL then contacted me and advised that they would remove the damaged grass and install a new "dye lot". They finally completed the project on November 4th, 2014. Although it took several weeks to solve the problem, there was no additional cost to me and they didn't stop until I was completely satisfied. We all know that mistakes occur and this mistake was at the manufacturing plant in Phoenix. Tucson Professional Landscaping stood by me throughout the entire process and I was extremely impressed with their "professionalism" (its their middle name). If you are looking for a "professional" crew with "integrity", I highly recommend Tucson Professional Landscaping. No more watering..... yea!

Frequently Asked Questions & Answers about Decomposed Granite Installation

What services are related to Decomposed Granite Installation?

  • Stone & Gravel

  • Hardscaping

  • Lawn & Landscaping

  • Lawn Care

  • Driveway Pavers

  • Mudjacking

  • Concrete Driveways

What do customers in Norfolk say about Decomposed Granite Installation?

The first time the "fake grass" was installed was July 2 and 3, 2014. After the job was completed, I contacted the TPL representative and explained that there were "streaks" in the material where the "grass blades" were lying flat. He arrived with a crew and they attempted to correct the problem with more silica sand. That didn't work so a manufacturer's sales rep was called in. She took pictures and recommended another type of product to better keep the "grass blades" standing. That didn't work either. Next the manufacturer sent out an investigator to take pictures and report back to the Phoenix grass company. TPL then contacted me and advised that they would remove the damaged grass and install a new "dye lot". They finally completed the project on November 4th, 2014. Although it took several weeks to solve the problem, there was no additional cost to me and they didn't stop until I was completely satisfied. We all know that mistakes occur and this mistake was at the manufacturing plant in Phoenix. Tucson Professional Landscaping stood by me throughout the entire process and I was extremely impressed with their "professionalism" (its their middle name). If you are looking for a "professional" crew with "integrity", I highly recommend Tucson Professional Landscaping. No more watering..... yea!