Had a great experience. I have to say it was rather incredible to watch though. The gentleman was on time, but I was surprised to see that he was the only worker. My living and bedrooms are rather large and I thought I would have to help him move my furniture. He handled this job alone...I still don't know how he did it. Between moving the sofas, cabinets, etc., he completed it with no complaint. The carpet turned out well...I would use this company again.