The job was delayed by a week as the subcontractors were not available. Then there were a series of people (basically whoever he could find) who came in and out of our home. They showed very little concern for our house. They did not take routine precaution such as putting up plastic barriers at the door, as a result for weeks, every night our home was covered in dust which we had to clean. We had to repeatedly ask them lay down paper so they don't leave dusty foot prints all over the house. We did everything including providing them with shoe covering but like incorrigible children they would forget to take them off, as they walked out of the work area. The pre-prep was non existent and they are not in the habit of cleaning up after themselves. Ramon was hired to install dry wall followed by a drop ceiling and then paint the area. In his wisdom he did the dry wall and then painted. This was for his convenience. The subcontractor he hired for painting was a sour man who left large areas unpainted and had to be brought back to finish the job. The other issue was because he painted before the drop ceiling, the drop ceiling installers left several marks on newly painted walls which need touch up, one more thing for us to do. The most disappointing part of the interaction was that Ramon had come to see the home at least three times before we agreed to hire him. Dry wall in a basement can present with several difficult situation which demand a professional solution. For example, he drywalled the utility area in the basement but did not not account for ventilation. I had to hire someone else to come and open the wall so the area would have proper ventilation. As a professional he should have known this. The job progressed slowly because Ramon moved on to another job leaving a day laborer and a semi skilled individual who plodded through. The job was often shoddy. They would fix something which would fall off the next day. Or they would forget to make sure the entire room needs to be inspected to make sure there were no area where insulation was visible. I still have at least three area which need attention but at this point I can't do anything about it as they have collected the money and are not under any obligation to respond. The most frustrating aspect of interaction with this contractor is that he does not listen closely nor is he in the habit of taking notes. As a result despite going over the job ad nauseam he needed to be reoriented every day. This created confusion and resulted in a poor job.