New York Tristate Area Septic Tank Pumping

We experienced a problem with the plumbing in our home. A plumber said the problem appeared to be that the septic needed pumping. We called Accurate Waste systems late in the afternoon and they sent someone to pump the tank the next morning at 7:30 AM. They did a nice job, were very courteous and professional. We would use them again the next time. We got into this situation because our last contractor told us we would not need the tank pumped for 2 years. It had only been 15 months. We were pleased with the service and the price. The lady we spoke with in the office was very kind and helpful too.

Genuine attempt at problem resolution, as opposed to simply pumping out fluid for $$$s. Impressed at their professionalism, helpfulness and a successful remediative effort on their part.

Great job. Courteous, prompt professional and clean!! Septic tank had not been cleaned in 15 years. Had to pump a lot of stuff out, return water and pump some more. Came out great.

They were very responsive, quick to diagnose and fixed a backed up septic tank fast. Service was great!!!

THE HONEY DIPPERS HAVE BEEN USED SEVERAL TIMES TO PUMP OUT OUR SEPTIC TANK. THEY WERE COURTEOUS, PROMPT AND PROFESSIONAL. THEY LEFT THE PROPERTY AS THEY FOUND IT. WE WILL USE THEIR SERVICE AGAIN IN THE FUTURE.

It was very pleasant working with them. They got back quiclkly after I made that call. They are punctual. My septic needs to get a permit before they can work and they took care of this for me. It was excellent working with them.

Who wants to deal with a cesspool back up during a pandemic! Well I'll tell you, NOT me and not most cesspool companies, I will tell you. One single phone call to Discount and they showed up 2 hours later. The team was well equipped, enthusiastic and was genuinely concerned about my problem. They showed up with the latest in modern tools, pipe camera scopes and ground sensing radar to make sure my pipes were clear and to locate the cesspool in my back yard which I had lost track of based on a lot of construction. I’ve watched this done before “by hand” and its ugly and time consuming at best (and your back yard looks like a giant squirrel came over). Within a few 15 minutes of arrival there was an “X” in my back yard to mark the location of the cesspool cover. A short while later they came back with a tiny excavator that did not hurt my lawn at all, they dug up the cover, installed a long collar to bring up the cover to grade. After a big pump out, they aerated and treated the cesspool and I was back in business!!! At this point most companies get paid and are gone, Dominick, Nick and Sal all took the time to explain what I needed to do for the first few days and then proceeded to carefully put all the dirt back, grade it and then they CAME BACK the next day to cover the area with topsoil so my grass would grow back!! I’ve not seen this level of service in a long time, this TRULY a classic Long Island Family run business that should set an example for all. Thank you guys for bringing a little joy to my family during a really stressful time.

Arrived on time, was professional and friendly. Pumped the tank, checked the lines, was clean and efficient. Will use them again in the future.

We could not be happier with the service we were provided with and their pricing was VERY affordable. Finding an honest, family owned business is hard these days, well you have found it. Not only was the owner very, very friendly and informative over the phone, he came to our house during the service call and was one of the NICEST people we have ever met. His workers arrived at the stroke of 7:30am, the exact time we were told, they were super nice, knowledgeable, clean and even texted us beforehand to let us know they were on their way. WE HIGHLY, HIGHLY RECOMMEND THIS COMPANY. They really gave us a great price for emptying our two cesspools and the service was done in a timely manner and our lawn was not left a mess. TWO BIG THUMBS UP! We would definitely use them again in a minute.

I found this provider on Angie's List, made the call on Thursday and he was there Saturday afternoon to provide the service. He called when he was on his way, did the digging to get to the septic (I knew where it was located, but he did the digging) and pumped the system. Service was quick, no problems. I plan on calling again in a few years when my next cleaning is due.

The appointment was scheduled for the 12:00 Noon - 4:00 PM time slot. The driver arrived at approximately 12:45 PM, well within the scheduled time slot. He was very professional and after exchanging peasantries immediately got to work. After completing the service , he made sure the work area was clean and the covers to the septic tank were seated properly. Overall an excellent experience.

Jeff was prompt and professional. He called the morning of the appointment and confirmed with the approximate time he would arrive. He came on time and cleaned up the workplace after the job was completed. He did not try to sell me lots of chemicals and services as other companies do. He told me exactly how much it would cost at the beginning of the job and there were no surprises.

Prompt, reliable, report was accurate and detailed. Customer Service immediately replied to and answered my questions

All I needed was a septic tank pumping and inspection of an otherwise working system. Dr. Rooter does not perform this service, but they referred me to an excellent partner service, Cella's Septic in Toms River, NJ, which I can highly recommend for Angie's list. They arrived the day after my call, pumped the tank, and found no problems with the system. I found the price reasonable, as it was well within the range of several estimates I found on the net. Without hesitation, they also explained what they were doing as I watched and cleaned up after the job was complete.

From our initial call to Evergreen, we were impressed with the professionalism of both Ron and Sandy. Ron patiently explained the process since it was our first time having our tanks pumped. He came across knowledgeable & sincere. On the scheduled day, Ron had to find our tank covers which was no easy feat since we had no idea where they were. After finding the covers he proceeded to pump the main tank and apply chemicals to the 2nd tank, all the while carrying on interesting conversations with us without pressuring us to pump more than necessary nor finding ways to charge us more. He is super honest and likeable and we DEFINITELY will recommend Evergreen again!