Business Description: We service on Portable Hot tubs, Spas, Whirlpool baths and Saunas. We provide repairs, openings, closings, cleanings and also can transport hot tubs. We sell Filters, Chemicals, Covers and accessories
Recent Review: Terrible! Wish I had gone with another company. Here is the issue with Heavenly Heat. If your sauna arrives damaged or and issue arrives -- they have zero technical support. Your repairs will be done by any "joe" that heavenly heat finds to do the repair in your area. They will have no experience with Sauna's and are given no instructions regarding the chemical free aspect of these sauna's. The worst part is the buyer, me, was treated as if I was the problem for wanting my sauna repaired correctly. I would have refused the delivery had I realized I was receiving a damaged sauna and would have to spend hours and days trying to get this resolved. The owner, Bob Morgan, is extremely responsive before he has your money but after, is a different story. When inquiring about the sauna he would respond generally within 10 minutes. After you purchase, and particularly if you have a problem with it, you are treated as if you're a nuisance. My sister bought a competitors sauna around the same time and the service she received from knowledgable representatives was a world of difference from my experience. My other issue was that there were shipping delays and Bob would never communicate them. I would have to pursue him to get information. I think they make a decent sauna but I would not recommend for reasons stated above.
Business Description: Ecotone is a Brooklyn-based Design and Construction Company. We specialize in Spa amenities and Garden construction, and offer full-service design and build trade contracting for commercial developers. Ecotone Spa Design and Build services are the premium choice for developers of luxury hotels, spas, and residential developments. We are happy to discuss your needs for commercial saunas, commercial steam rooms, commercial hammams, wet area & outdoor millwork, and other technical commercial spa and garden amenities spaces. We service Manhattan, Long Island, the NYC area, New Jersey, most of the East Coast for custom building projects and provide design services Nationwide. Ecotone is recognized as a leader in top-quality spa amenities and artisanal garden construction in the NYC area. We differentiate our gardens by utilizing natural building techniques, locally-sourced building materials, and native plant landscapes. We offer design and installation of gardens on rooftops, in backyards, on terraces and indoors. We fabricate and install the components of our design process in-house, including decks, fences, patios, pergolas, planter boxes, and plantings.