I contacted Mr. Resurface after reading favorable reviews here. Ernest returned my call immediately, went over the details of my particular job, and supplied an estimate. It seemed reasonable...several hundred dollars less than pulling out the existing one piece unit and installing a replacement, which would have been multi piece and seamed, several thousand dollars less than building a new shower and tiling. The existing unit was an ugly blue, and this process allowed us to change the color to white to better integrate with the bathroom upgrade we were doing, We made an appointment for about a week later. Ernest showed up right on time, and was done in about 4-5 hours. The results were outstanding, imo. A very glossy finish, somewhat textured, very clean looking. The job was cleaned up well, and instructions were carefully given as to care and cleaning. After installation of a new shower door it looks brand new. One thing to remember: the material that is sprayed on SMELLS. Ample warning is given verbally and in the pre job instructions that were emailed, but the smell was pretty noxious for 24 hours or so. Other than that, no problems and we plan to have Ernest do a similar shower in our playroom bath later this year. Cost was exactly as estimated, plus $45 for a non skid additive for the floor. Works great.