I contacted Monk's for an estimate to replace the weather-stripping around my front door, and to fix a "nail-pop" in my kitchen ceiling. The estimator arrived on time and had also called ahead to confirm the time & date of the initial visit. In addition to fixing the "nail-pop" in the ceiling, he also suggested repairing some other cracks in the ceiling, and gave me the quote which also included repainting the entire ceiling. On the day of the job, the estimator arrived on time with his foreman and crew. They replaced the door stripping, and completed the work on the ceiling. At the end of the day, the foreman returned to check in with his workman, and I notified him it looked like the paint was peeling in a few spots where the spackle had not completely dried. He apologized for the inconvenience, and said he would return the next day to fix the problem. They arrived on time the next day, and corrected the areas to my satisfaction. (They even were able to use the ceiling paint that I had on-hand from earlier in the year, so the paint material was not included in my estimate.) This was my first time using this company for handyman work and I found them to be very professional and would use them again in the future. They were very pleasant to work with, and did a great job on the repair and cleaning up once the work was done.