New York Tristate Area Metal Roof Installation

Decided to go with a different vendor because of particular expertise with metal roof installation, but would consider Layne for other projects.

This project involved installing standing-seam metal roofing on an old house that has several little side roofs. One of the side roofs is flat and required a custom-made copper roof. Xterior Solutions performed almost all aspects of the job excellently. They repeatedly postponed starting the job for several months, but once the work began, the crew worked efficiently and carefully. About six men worked all day every day and finished in seven days. The foreman paid attention to all my concerns and addressed them. The workers were courteous and cleaned up the site. Jason, the owner of Xterior Solutions, and his staff were responsive whenever needed. I was worried about the siding, which is made of cedar clapboards. Installing the roof required removing sections of siding and then replacing them. Jason had told me that his company didn't normally deal with clapboard siding. So I wondered whether they would handle it properly. In the end, he sent a skilled carpenter who reinstalled the wood siding properly. Same story with the custom-made copper roof. This roof had to be tied into the walls at a corner -- not an easy task. Nevertheless, the installer did a fine job. Here is what sets Xterior Solutions apart as an excellent company. Some contractors will promise anything to get a job and then mess up the hard parts. But I got the sense that Jason is committed to doing a great job even on tough details that eat up time and money. Xterior Solutions’ pricing was in the middle of the bids I received and seemed fair. My only complaint involves the manufacturer’s warranty on the metal panels. Xterior Solutions said nothing about it. I contacted the manufacturer (ABC) and reached a sales manager who said that in case of a warranty claim, I only needed to cite the order number for the original sale from ABC to the contractor’s lumberyard. But there was no way for me to obtain this number: the lumberyard wouldn’t give it to me, and Xterior Solutions had different numbers. Finally the ABC sales manager looked it up for me. I think that when a job is finished Xterior Solutions should get this number and give it to the homeowner with guidance on the warranty.

No job is without its problems, but whatever problems arose, they were prompt and took care of it right away. They kept working until the job was done to our complete satisfaction. Our roof is a beautiful addition to our house. The workers were polite and professional. They cleaned up everything when they were done.

I don’t normally write reviews because most bad experiences I’ve had were due to mis-communication or basically honest errors however this roofing contractor knew from the moment we signed the contract that he had no intention of following through with the agreement. My contract states that I would give half the money down to purchase materials and the balance due upon completion. I gave him the first ½ required and then little by little I was given every excuse imaginable why he couldn’t start the job, why he didn’t feel he needed to do all the work he promised he would do and so on. I tried very hard to deal with his stories while still trying to get at least the amount of work out of him that I had paid for. He guaranteed me he had his own workers to complete the job and that was not true, he subcontracted out the job. He said he was purchasing Gaco roofing that gave me a 30 year warranty when purchased from the manufacturer. He ended up NOT purchasing it from the manufacturer but from other contractors who had extra left over from their jobs, thus negating my manufacturer’s warranty. He claimed he power-washed, scraped and primed the roof and I have since had to pay a new roofing company to analyze the part of the roof he claimed to be completed to find out that none of that was done. in actuality, he rolled the Gaco roofing product right over dirt and grime and rust. I have 2 new leaks where I never had leaks before. His subcontractors are angry with him because he did not pay them and have since pulled all their equipment down and no one has been back on the job or in contact with me. He has taken my money and left my roof in worse condition than before he started. My attorney has sent a letter to return my full payment and I have filed with the courts, placing a judgment against him. I am doing this to prevent him from STEALING anyone else’s money. I would not contract with anyone from W.W. Roofing, Roof Magnificent, Waterwitch roofing, Frank Mauro Construction, Supreme Class Roofing and 69 Waterwitch Roofing. As you can see he apparently keeps opening up under new business names, but they are all located at 69 Waterwitch Avenue, Highlands, NJ. BEWARE OF FRANK MAURO.

Very well. Roof leak appears to have stopped. Waiting for winter to see how it holds up with ice and snow.

The home in the Westminster, MD area has a metal roof (the original) dating back more than 60 years. Gangloff repaired the area of an observable leak and scraped and re-painted the entire roof and flashings. The work also entailed removing a number of tree brances overhanging and/or in contact with the house. I reside at a different location and all communications were done without face to face contact with the contractor. They arrived when expected to measure and provide an estimate. I received the estimate promptly and their office staff was excellent in scheduling the project and working with a non-resident owner. They arrived when expected, completed the work within the estimated time and left the house in a clean and neat condition.

They installed a metal roof on both my barn and my house. It looks absolutely awesome. I had a great experience from beginning to end and this was during COVID. Dave came out and gave us an estimate within 2 days, he followed up with us like a professional and went over the quote line by line. Ronaldo and his crew are absolutely professional and work extremely hard, show up early and work all day. They have complete attention to detail in their work. They went above and beyond replacing rotted siding as well. My other quotes and other jobs I've hired out, I legitimately had to chase down the contractors. These guys I never had to do that. That being said, I highly recommend them.

Greg is very good at what he does. He was able to do it in the time period specified. He cleaned up afterwards. We were very pleased with his work. He also followed up by checking up on us after the project was done. I think that the price was fair for the work that was done. I would use him in the future if needed.

After an exhaustive search for a company to put a new metal roof on our home we finally found Global Home Improvement. If you are in the market for a new roof I would strongly recommend going with a metal roof and would let no other company than Global do it. Don't even bother checking out the competition. I've already done that! Global gives you the highest quality product for the best value. One call brought the owner (Paul) to our home. Paul was not pushy at all. I liked that Global works with a financing company that offers very competitive financing for your project. The job began, and was finished on time. The craftsmen who completed the work were very knowledgeable and professional. I am beyond happy with Global Home Improvements and our new metal roof.

Finshed in one day -- exellent workmanship. Although we did not install it, they do specialize in metal roofing -- installed locally at Hayek's Market, Newton.