I am very pleased with this contractor. In view of the cost of this project I had gotten several different estimates. Some of the companies didn't return calls, some didn't show up for appointments. My main problem however, was that many of these companies wanted me to find my own plumber to do the gas connection, file for permits, etc. Lightning Electric included all of these services in the total estimate, which by the way, was strictly adhered to at the completion of the job. There were no surprises. Anyone considering a whole house generator should be advised that using a company that does not offer a and quot;turnkeyand quot; type of installation like Lightning Electric, is in for a nightmare of sub-contracting plumbers, coordinating appointments , filing for permits and inspections, etc. Lightning Electric handled ALL of these aspects of the job at an affordable price, a price that was lower than any of the other estimates I had gotten. Furthermore, the installation went very smoothly, the installers were all very neat and respectful of my home and generally extremely cooperative and polite. One other thing. Many of the companies that gave me an estimate insisted on placing the generator where they wanted to put it and installing the way they wanted. One company wanted to attach a gas pipe to the front of my house, while another wanted to run the wiring around the outside of the house. Rob Bello of Lightning Electric made every effort to work with me to install according to my wishes. He put the generator behind the house where I wanted it and ran the wiring up through the attic to the opposite side of the house where the electrical panel and transfer switch are. I think it's important that the homeowner's wishes are considered where possible, and Mr. Bello certainly did. I would definitely recommend Lightning Electric, and use them again should the need arise.