New York Tristate Area Laminate Flooring Installation

THE SUBCONTRACTORS THAT THEY SENT OUT WERE VERY PROFESSIONAL. THEY WERE ALL DRESSED DECENTLY AND BEHAVED AS GENTLEMEN. THEY WERE VERY PROMPT AND VERY RELIABLE. I AM VERY SATISFIED WITH MY FLOOR!

They came when they said they were coming. They did a very neat job. The floor is smooth and the edges are cut precisely. They charged us less than we were expecting.

This was a nightmare from the start. After calling Lexi Floors and setting up a time for someone to come and give us an estimate we were "rescheduled" TWICE by Lexi floors for said estimate. After a week of waiting for Lexi floors to contact us we placed a 3rd phone call to Lexi floors to inform them that we would go elsewhere for our flooring needs. (This alone should have been a red warning flag). Facing the prospect of losing the job/work, Jay Selvanto (owner/Lexi floors) appeared at our home that afternoon. After Jay surveyed the job (in 7 minutes) he gave us a total price of $1650 if we paid cash (this was about an average price given to us by other competitors). Since Lexi Floors was the most local company to our home, we decided to let him do the work, and agreed that the work would begin and be completed on 4/12/12. We were told that workers would be at our home to start the job at 8:30am on 4/12/12. On the morning of 4/12/12 nobody showed up or called us. At 12 noon that day we called Jay repeatedly to see what was going on. After the 5th call was made, Jay (the owner) returned our call and gave us some long winded story about why nobody came. After this episode Jay told us that the workers would be at our house 4 days later on the 16th to do the floors. (Since my sons birthday party was on 4/17/12 and family was visiting, we had no time to seek another option) . On 4/16/12 the workers finally showed up and completed the work/job. Ten minutes after the work was completed, Jay showed up, collected the cash, and then left. Within 8 weeks of the floors being put in ALL of the defective materials (floor) and poor installation began to surface. The Laminate flooring started to peel and raise and also loosen when walked on. After calling Jay (owner Lexi Floors) 23 times with no response , we decided to call around and contact a REAL professional (for a change) because our floors looked hideous in less than 2 months. After scheduling another flooring Company to rip up and remove the defective flooring (installed by Lexi). Since my wife and I felt cheated and scammed by Lexi floors we called Jay (owner Lexi floors) a 24th time and left a detailed and curt message. Within 5 minutes Jay (owner Lexi floors) called back to give us every reason why he could not or would not come to our home to inspect the horrible mess/job that he left at our home. When Jay (owner Lexi floors) was informed that this would wind up in small claims court he replied " I have been there before" and "you live like animals". As I write this, my wife and I are filing this in small claims court. PLEASE read this review and take your flooring needs elsewhere!!! DO NOT use Lexi floors.

Very quick and professional. Estimate was accurate. Installed laminate in 4 bedrooms + 2 other rooms in two days; removed old carpet flooring. Would definitely hire again.

Terrible install. My late husband , who had no experience at all, did a better job in another area of the house. Sloppy, unprofessional. Left multiple things unfinished. Left my old carpet in the middle of my front lawn instead of putting to the street. When I complained they did come the next day and took it away, which I did not expect. Waited at home for them 4 times when they never showed up and did not even call to say they were not coming. They were also totally unprepared. Didn't have enough or had the wrong material. Just yesterday, 8/30/15, a piece of molding fell off. I figured they had glued it instead of nailing it on. They had done neither, just shoved it into the space. Had to take care of it myself. I have spaces in corners that should have been filled in with putty. I will also take care of this myself. It took almost a month for a 1 day install with profuse apologies and excuses made with each misstep.

Management was responsive, but the installation was terrible. They came back twice in an effort to repair it and we finally gave up. Planks became constantly loose. As a result of damage from Hurricane Sandi, we had our floors replaced and used someone from your list who did an excellent job at less cost and we've had no problems since.

Marcin did a fantastic job. Showed up exactly on time and did a superb laminate floor installation. We'll be hiring him again to do a similar installation in another room.

Everything went fine. After getting 4 contractors to give advice we were at a standstill. The last one gave a detailed estimate but he told us that because of the age of existing flooring(s) we needed an asbestos check. Tim then came in and we could tell he had been in business a long time. He was a real pro and immediately told us the make of the existing floors and said there was no asbestos problem. He estimated the job (without using a fancy computer tablet) and the price was in line. The installer, John came right on time, 2 weeks later, finished in 2 days, was very neat, even managed to put back existing molding, with no damage. I would highly recommend them to anyone.

IT WAS FINE. THEY DID A GREAT JOB. THEY WERE ON TIME. THE PRICING WAS IN OUR RANGE. THEY CAME IN AND GAVE US AN ESTIMATE FOR FLOORING IN THE HOUSE. IT TURNED OUT FINE. NONE OF THE TILES ARE CROOKED OR PEELING SO IT IS GREAT.

Overall Rudy was great. He was quick to respond and easy to contact. He was reliable professional accommodating and we were happy with the end product. He also took the time to explain the best way to complete our finished basement project. My husband and I would definitely work with him again