New York Tristate Area Laminate Flooring Installation

THE SUBCONTRACTORS THAT THEY SENT OUT WERE VERY PROFESSIONAL. THEY WERE ALL DRESSED DECENTLY AND BEHAVED AS GENTLEMEN. THEY WERE VERY PROMPT AND VERY RELIABLE. I AM VERY SATISFIED WITH MY FLOOR!

They came when they said they were coming. They did a very neat job. The floor is smooth and the edges are cut precisely. They charged us less than we were expecting.

This was a nightmare from the start. After calling Lexi Floors and setting up a time for someone to come and give us an estimate we were "rescheduled" TWICE by Lexi floors for said estimate. After a week of waiting for Lexi floors to contact us we placed a 3rd phone call to Lexi floors to inform them that we would go elsewhere for our flooring needs. (This alone should have been a red warning flag). Facing the prospect of losing the job/work, Jay Selvanto (owner/Lexi floors) appeared at our home that afternoon. After Jay surveyed the job (in 7 minutes) he gave us a total price of $1650 if we paid cash (this was about an average price given to us by other competitors). Since Lexi Floors was the most local company to our home, we decided to let him do the work, and agreed that the work would begin and be completed on 4/12/12. We were told that workers would be at our home to start the job at 8:30am on 4/12/12. On the morning of 4/12/12 nobody showed up or called us. At 12 noon that day we called Jay repeatedly to see what was going on. After the 5th call was made, Jay (the owner) returned our call and gave us some long winded story about why nobody came. After this episode Jay told us that the workers would be at our house 4 days later on the 16th to do the floors. (Since my sons birthday party was on 4/17/12 and family was visiting, we had no time to seek another option) . On 4/16/12 the workers finally showed up and completed the work/job. Ten minutes after the work was completed, Jay showed up, collected the cash, and then left. Within 8 weeks of the floors being put in ALL of the defective materials (floor) and poor installation began to surface. The Laminate flooring started to peel and raise and also loosen when walked on. After calling Jay (owner Lexi Floors) 23 times with no response , we decided to call around and contact a REAL professional (for a change) because our floors looked hideous in less than 2 months. After scheduling another flooring Company to rip up and remove the defective flooring (installed by Lexi). Since my wife and I felt cheated and scammed by Lexi floors we called Jay (owner Lexi floors) a 24th time and left a detailed and curt message. Within 5 minutes Jay (owner Lexi floors) called back to give us every reason why he could not or would not come to our home to inspect the horrible mess/job that he left at our home. When Jay (owner Lexi floors) was informed that this would wind up in small claims court he replied " I have been there before" and "you live like animals". As I write this, my wife and I are filing this in small claims court. PLEASE read this review and take your flooring needs elsewhere!!! DO NOT use Lexi floors.

Terrible install. My late husband , who had no experience at all, did a better job in another area of the house. Sloppy, unprofessional. Left multiple things unfinished. Left my old carpet in the middle of my front lawn instead of putting to the street. When I complained they did come the next day and took it away, which I did not expect. Waited at home for them 4 times when they never showed up and did not even call to say they were not coming. They were also totally unprepared. Didn't have enough or had the wrong material. Just yesterday, 8/30/15, a piece of molding fell off. I figured they had glued it instead of nailing it on. They had done neither, just shoved it into the space. Had to take care of it myself. I have spaces in corners that should have been filled in with putty. I will also take care of this myself. It took almost a month for a 1 day install with profuse apologies and excuses made with each misstep.

Management was responsive, but the installation was terrible. They came back twice in an effort to repair it and we finally gave up. Planks became constantly loose. As a result of damage from Hurricane Sandi, we had our floors replaced and used someone from your list who did an excellent job at less cost and we've had no problems since.

Marcin did a fantastic job. Showed up exactly on time and did a superb laminate floor installation. We'll be hiring him again to do a similar installation in another room.

We are so happy we decided to go with Accurate Floor Service. Dennis and his crew's quality of work was efficient and timely. He also had an impeccable attention to detail. They installed flooring for our first floor living room, which originally had somewhat of an uneven concrete. They made what seemed to be an impossible job look easy. They also did our bedroom flooring on top of some hideous tiles. Both rooms came out beautiful! We would certainly use Accurate Floor Service again in the future and refer our friends and family to this company.

They were great!! I love my floors, they were professional and did a wonderful job. Very, Very Pleased

Lowes wanted $750 for labor alone to install a laminate floor. Lexi Floors did everything for $960, with a better grade of flooring than you can get at Lowes.

Arrived on time, finished the job on time. They work clean, no scattering of materials. They are very professional and polite. I highly recommend them.

Professional, punctual and all work areas cleaned up upon completion. Very happy with flooring and installation. Would hire them again.

Very professional, courteous and very reasonable. Very satisfied with the job. The crew was fantastic and also the owner, Sue.

Richie showed up to take measurements the day after I called him. Two days later his son and a helper shoed up and installed the floor prompt and to perfection. They work fast and do a good job cleaning up after themselves. Highly recommended.

Went to Bay Ridge Carpet because of the great reviews on Angie's List. Richie did not disappoint. He was friendly, knowledgeable and very patient with a million questions I had. Great guy, so easy to talk to. We made an appointment for Richie to come to our home to take measurements. He showed up promptly for the appointment and was nice enough to bring the three samples of the flooring we had chosen so we could look at them at home. He was so professional, clearly knows his stuff in and out. Carefully went over every detail, pointed out potential problems and how to go about solving them. The installation went without a hitch. Richie's installers are professional, courteous and very good at what they do. They laid the floor, made sure everything was as it should be, and cleaned up after themselves. I'm happy with my floor, and grateful to Richie for making it so easy. Highly recommended.

They showed up on time and did what they promised. They were very professional and cleaned up after themselves. They were friendly; it was a very pleasant experience! :)