New York Tristate Area Gas Fireplace Installation

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Reviews in New York Tristate Area for Gas Fireplace Installation

A1 Plumbing & Heating Corp.
1.0
Sharing this review from my extremely frustrating experience with this company. Our gas fireplace stopped working and so we reached out to this company as it was recommended to us by the association in which oversees the complex. To summarize…. After several “mechanics” were sent after days and weeks it seemed, being told it was one thing that was wrong and another thing that was wrong, etc. We were told that it was the module which needed to be replaced. Great I thought… so we paid over 500 dollars. Long story short module was put in, with much bewilderment in the faces of each worker that came and went… and it finally worked! For a hot second…. As soon as they all left, guess what?… never turned on again. We reached out during this whole charade to the office and would just be told that “someone” else would come to “fix” the problem. After going through this over and over again, I finally asked them to stop out of the frustration and placed a stop payment of which I explained. Since they clearly had no clue how to “repair” the fireplace. I could only imagine if it was a bigger issue like a boiler… I’d be found frozen as an archeological dig. I reached out to the association, who told me they would gladly reach out to help resolve this issue. I received one call from “owner” who said he would come out personally to check…. Shockingly… no one ever came. Months have gone by, and we have still been charged, and no fireplace working whatsoever. My wife called yet again, and was told we “refused” service and that is why we were charged regardless if work was done. I will offer to take down this review and others that will follow, if this company would do the right thing by us and I’m sure we aren’t the only ones who have been treated this badly. I myself and wife work in the hospitality industry and would share this with a wide array of people as how not to treat a customer, including but not limited to everyone at the complex where we reside.
- Axel G....
NORDIC STOVE & FIREPLACE CENTER
5.0
Nordic's recommended installer did a great job of removing an existing wood burning fireplace and replacing it with the gas fireplace.
- Glenn M....
Proficient Plumbing & Heating
5.0
This is about the fourth or so time that Paul has done work for us. As always he completes his work promptly and flawlessly!! We would highly recommend you contact him for an estimate on your next project, you will be glad you did!!
- Dan .....
BROWN'S HEATING, COOLING, PLUMBING & HOME SERVICES
5.0
I needed a certification for a gas fireplace for a CO. Brown's Heating and Cooling was recommended. The cost was so low I had doubts but was pleasantly surprised by the level of expertise and care that their service technician, Dave took. He was personable and polite and showed a good knowledge of the job. Thanks, Dave and thanks to Brown's Heating and Cooling for knowing the importance of good service. I would call them first if I needed an HVAC company!
- Terry K....
chimney's rx
5.0
It was an all around great experience! Although their schedule was busy, they were able to fit us in quickly and were very friendly over the phone. The gentleman that came was so nice and very knowledgeable. He was able to quickly identify the problem and let us know what it would take to repair it. The service call fee was very reasonable.
- Wendy S....
East Coast Energy Products Inc
5.0
My husband & I purchased a gas fireplace amidst our house reconstruction. Being unsure of exactly what we wanted, they walked us through the different types & designs. So many beautiful choices with reasonable price points! Incredibly impressed with the knowledgeable & friendly staff! Thank you East Coast Energy Products!
- Kristen K....
WellDuct
5.0
From the initial phone call, the information, follow up and resulting service was excellent. I was concerned about possible "mess" since all my Christmas decorations were in place, etc. right near fireplace. Tech explained there would be no mess and would be completed very quickly. There was NO mess at all. He also explained why I was having a problem and what I could do to be sure to keep gas fireplace in good working order. He was very knowledgeable, professional and a delightful person to deal with. I plan to have them perform duct work cleaning in the Spring.
- Janet R....
County Woodstoves
5.0
Professional job. Great person to deal with. Owner does the work himself and is reliable and honest.
- Michael D....
Black Swan Fireplaces
5.0
Excellent customer service. Calls were returned promptly, and all questions answered. Very pleasant to deal with.
- Kathleen M....
Central Jersey Fireplace
5.0
Excellent experience! Great customer service. Punctual, courteous, and reasonable price. Fireplace is working better than ever...
- Carlos F....
County Woodstoves
5.0
It was not a unit they had sold, but came and serviced it anyway. [A different vendor refused to do that.] They were efficient and pleasant. Did not try to up-sell anything, which is always appreciated. Just took a while to get an appointment due to the season, but they came at the appointed time.
- Bill M....
Central Jersey Fireplace
5.0
Jason was great! He answered on the first call, arrived as we had agreed, found and fixed the problem immediately. I would highly recommend him!
- C S....
UP ON THE ROOF, LLC
5.0
We purchased this new house in the spring and did not know much about fireplaces. Some people had suggested that we should have the fireplace chimney cleaned before using it. I called the service, got an appointment, James showed up at the door at the time promised (with a heads up call as promised), and did the job as required. I have nothing to complain about this service. I would note a few things that I hope the owners can take into account for communicating with people like me who are completely new to home ownership (just a friendly advice and not a criticism). - I have a gas fireplaces and James told me that gas fireplaces don't need chimney cleaning. However, he did find soot in my chimney from perhaps the time the fireplace was converted to gas. So while the cleaning in my case was not a waste, it might have been for another ignorant owner like me. While placing the service request, I had specifically mentioned the gas aspect (see my point below). - I asked James to help me figure out how this gas fireplace works. And he (rightly so in my opinion), told me that chimney sweep people cannot deal with gas and that I need a plumber for that. However, when I called I had specifically asked that I would like to know about how the firing of my fireplace works and had mentioned the gas aspect. Perhaps that was not clear on the phone, but I think new homeowners could benefit from clear "dos and don'ts" of the chimney sweep on the phone. I will conclude by saying that James was very helpful and courteous. He cleaned the place thoroughly and also mentioned that I need a clip in the damper when my pilot is on. My feedback is not a reflection of the company's work quality. If I had a wood fireplace then I would never hesitate to call them again.
- Waheed B....
UNMATCHED INC
5.0
Great service very helpful with any questions I had. Would highly recommend to anyone needing service
- Alan C....
Flue Tech Inc
2.0
Not very good. He came and look at it. Change some wires. I'm not sure if he was very knowledgeable with my fireplace. The switch that turn it on and off, he removed it completely and not said anything. I also had two switches which he took my part with them and left the panel with a hole in, where the switch show through. Never told me he was taking it out or told me that he is taking them. He show me the bill on his IPhone and I had sign it. With no info on it about service. After he left, called them to explain the bill. I asked for the receipt from them. I received it bill but it was not itemized for the service.
- Joe R....

Gas Fireplace Installation in New York

4.5

(156)

Holtsville, NY

Angi Certified
Offers Coupon
Recent Review: The company was quick to respond and do the service. They were thorough in their determination of the problem as well as courteous and professional.
4.7

(252)

Mamaroneck, NY

Angi Certified
Recent Review: It went very well. These guys are professional and punctual. They’ve done a great job for us. They’ve also coordinated very well with the other parties for the bigger project. We would highly recommend.
4.5

(36)

Nashua, NH

Angi Certified
Recent Review: Certified Chimney Prompt and Professional Service! Our recent urgent necessity to replace our boiler heating system exposed the need for chimney repairs for the efficiency and safety of the new furnace system. Jamie from Certified Chimney fully diagnosed the issues and had numerous pictures taken to document the problems. His explanation was extremely knowledgeable and thorough. Jamie answered all our questions in a courteous and helpful manner. In communicating with the main office, Jamie worked with George to secure financing for the urgently needed repairs. The chimney liner, cap and masonry work were exceptionally done. Clean up of the roof and yard was above expectations. It was a pleasure doing business with Certified Chimney in a stressful and urgent home repair situation. We will definitely use again and recommend to others needing chimney services! Thank you, Certified Chimney and Jamie!
4.5

(52)

East Meadow, NY

Recent Review: Excellent Work Professional, courteous, knowledgeable
4.3

(8)

Elmsford, NY

Recent Review: On time, informative, courteous and professional. Quality work. Wanted the same level of success in their job as I did.
4.3

(2)

Franklin Square, NY

Business Description: Taylor's Hearth & Leisure is a specialty fireplace store. We sell and install gas fireplaces, mantels, fireplace enclosures. We sell gas log sets , gas and wood stoves and fireplace toolsets and accessories.Taylor's is family owned and operated since 1995. We have a beautiful showroom with many burning models on display. Taylor's also sells built in barbeques, free standing barbeques and all barbeque parts and accessories. We offer at home grill service. All installations and service is done by our own staff.
4.6

(17)

Ledgewood, NJ

Recent Review: If you have. Lennox gas fireplace, you know how difficult it is to find someone to repair it. These people do. They arrive when they say they will, and the office staff is friendly and knowledgable.
4.8

(42)

Bayville, NJ

Recent Review: It went well. The repair took a couple of visits due our older model of fireplace needing parts that are no longer standard. Gas Tech had to special order and then modify parts to complete the repair. We were pleased with his service.
4.8

(102)

Hillburn, NY

Angi Certified
Recent Review: Very well. Installed quickly and professionally. Did a great explanation of how the entire system worked.
4.8

(24)

West Long Branch, NJ

Recent Review: Steve provided professional service and taught me about my gas fireplace.
1.0

(1)

Ramsey, NJ

Recent Review: Sharing this review from my extremely frustrating experience with this company. Our gas fireplace stopped working and so we reached out to this company as it was recommended to us by the association in which oversees the complex. To summarize…. After several “mechanics” were sent after days and weeks it seemed, being told it was one thing that was wrong and another thing that was wrong, etc. We were told that it was the module which needed to be replaced. Great I thought… so we paid over 500 dollars. Long story short module was put in, with much bewilderment in the faces of each worker that came and went… and it finally worked! For a hot second…. As soon as they all left, guess what?… never turned on again. We reached out during this whole charade to the office and would just be told that “someone” else would come to “fix” the problem. After going through this over and over again, I finally asked them to stop out of the frustration and placed a stop payment of which I explained. Since they clearly had no clue how to “repair” the fireplace. I could only imagine if it was a bigger issue like a boiler… I’d be found frozen as an archeological dig. I reached out to the association, who told me they would gladly reach out to help resolve this issue. I received one call from “owner” who said he would come out personally to check…. Shockingly… no one ever came. Months have gone by, and we have still been charged, and no fireplace working whatsoever. My wife called yet again, and was told we “refused” service and that is why we were charged regardless if work was done. I will offer to take down this review and others that will follow, if this company would do the right thing by us and I’m sure we aren’t the only ones who have been treated this badly. I myself and wife work in the hospitality industry and would share this with a wide array of people as how not to treat a customer, including but not limited to everyone at the complex where we reside.
4.5

(6)

Stamford, CT

Recent Review: Nordic's recommended installer did a great job of removing an existing wood burning fireplace and replacing it with the gas fireplace.
4.7

(1108)

Norwood, NJ

Angi Certified
Offers Coupon
Recent Review: The men were able to diagnose problems and resolve them.
4.5

(863)

Paterson, NJ

Angi Certified
Recent Review: The company called to let me know they were on their way, which I appreciated. Steve, the plumber, lit the pilot in the fireplace which I wasn't able to do for some reason. The fireplace now works. He then ventured to the shower and determined that the leak was caused by cross threading due to my DIY skills. To fix the pipe, it would cost $550+ which seemed high to me. I decided not to address the leak at this point. I showed Steve where the trap was where I attempted to auger the muck. He then augered and cleaned out the drain. My only complaint is that I had to clean up a bit afterwards...but I find that I had to do that with most trades people, unfortunately. All in all, the things that I needed fixed were fixed and I can now do the dishes that remain from Christmas dinner three days later! I will definitely call them for my future plumbing needs.
4.7

(1167)

Westwood, NJ

Angi Certified
Recent Review: I had contacted a few fireplace design companies to have service performed on the gas fireplace in the home I recently purchased. American Chimney replied promptly to express regrets that they did not service the gas-fired type. It's hard to get a reply from a tradesperson even when they can do the work, so I was happy with the reply. The best part is I wrote back to ask if they could recommend a company that does service gas-fired, and they did come back with a name promptly While I will not need to use American Chimney, any company that takes the time to help someone just out of their good nature deserves a good rating..
5.0

(291)

Brick, NJ

Super Service Award
Angi Certified
Recent Review: This is about the fourth or so time that Paul has done work for us. As always he completes his work promptly and flawlessly!! We would highly recommend you contact him for an estimate on your next project, you will be glad you did!!
4.7

(130)

Little Silver, NJ

Angi Certified
Recent Review: I needed a certification for a gas fireplace for a CO. Brown's Heating and Cooling was recommended. The cost was so low I had doubts but was pleasantly surprised by the level of expertise and care that their service technician, Dave took. He was personable and polite and showed a good knowledge of the job. Thanks, Dave and thanks to Brown's Heating and Cooling for knowing the importance of good service. I would call them first if I needed an HVAC company!
5.0

(4)

Old Bridge, NJ

Recent Review: It was an all around great experience! Although their schedule was busy, they were able to fit us in quickly and were very friendly over the phone. The gentleman that came was so nice and very knowledgeable. He was able to quickly identify the problem and let us know what it would take to repair it. The service call fee was very reasonable.

Rate Angi’s Gas Fireplace Installation in New York

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4.7

Gas Fireplace Installation in New York are rated 4.7 out of 5 based on 4,261 reviews of the 18 featured New York pros

The Angi rating for Gas Fireplace Installation in New York is a rating based on verified reviews from our community of homeowners who have used these pros to meet their Gas Fireplace Installation needs. Angi’s review system takes into account ratings on price, quality, timeliness, responsiveness and feedback for Angi Certified Pros.

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What do customers in New York say about Gas Fireplace Installation?

I had contacted a few fireplace design companies to have service performed on the gas fireplace in the home I recently purchased. American Chimney replied promptly to express regrets that they did not service the gas-fired type. It's hard to get a reply from a tradesperson even when they can do the work, so I was happy with the reply. The best part is I wrote back to ask if they could recommend a company that does service gas-fired, and they did come back with a name promptly While I will not need to use American Chimney, any company that takes the time to help someone just out of their good nature deserves a good rating..