I called Doug Solomon at HAUPTMAN FLOOR COVERING on April 17 to obtain a quote for my project. Doug suggested that I come into the store to see samples of various products. Later that afternoon, I drove to 307 CENTRAL AVE, Jersey City, NJ 07307 and met with Doug to discuss several options for 3 separate projects. I was interested in the cost of installing luxury vinyl tile, bamboo planks, cork flooring, re-sanding the existing hardwood floors with the possibility of using area rugs or just replacing the existing carpeting with new ones. An appointment was made for April 20th so that Doug could come to the project site to take measurements. Doug was extremely friendly and professional when I met him again on the 20th. He brought carpet samples, a measuring tape, paper, and a pen. The 3rd project was cork or bamboo planks in my home but I was forced to push that project back 6-12 months and let Doug know so he didn't have to rush. He said that he would work on the quotes for my projects and sent me a detailed email on April 27th and the other project on May 4th. I visited Hauptman Floor Covering again on April 29th and after discussing the options with Doug I put a deposit on my project and ordered the nylon carpet in the color (cork which turned out to be a brownish neutral) that I wanted. We were aiming to have the installation done as soon as possible as I wanted to have the rental back on the market by May 15th. The nylon carpet which was at a warehouse in Georgia would arrive by May 7th, the commercial carpet remnant for the staircase was already in stock at the store. On May 5th, I got a call after the store closed around 6pm by Gary Solomon (the store owner) who stated that someone had cancelled an installation and was wondering if they could start early on the 6th. While it would have been perfect to have started earlier, my cell phone service didn't deliver me the message until 9pm on May 6th. Marty and Anthony were at the jobsite by 9.30 am on May 7th and 8th. Both were professional and friendly to me as I stayed in the apartment the entire time that they were there. Anthony was more taciturn, stating that Marty was his boss. Marty confirmed that the carpet in the stairway stunk of cat urine. By the end of the first day, they had 2 rooms finished and the other rooms padded. The second day, both Marty and Anthony skipped lunch so that they could finish the project earlier so that they could go home to enjoy their Friday evening with their families. Overall, I'm satisfied with my experience with Hauptman Floor Covering in Jersey City and I look forward to using them again for my home project for Wicander cork or Bamboo plank flooring.