New York Tristate Area Furnace Repair

They did furnace inspection, vacuumed entire furnace closet and added disposable filters´after checking furnace.

Went great! Furnace inspected! Informed that (while furnace is 14 years old) it appears to be in good condition. Humidifier filter changed!

Brian looked at the furnace and went over the options on the repair of the furnace and fix the blower motor.

We have actually an old and cranky furnace. The local will come for an emergency but the furnace guy Robert is excellent.

I had called them for my friend's furnace tuneup. They recommended that the furnace needed to be replaced.

It was very easy to make an appoint for the technician to come out to service the furnace within one week. Brian was our service technician and he was professional from start to finish.He explained the service package that we booked for and reviewed each part of the furnace that he serviced. We discussed the benefits of purchasing a more efficient furnace.

This fall when I went to start my furnace it wouldn't start. I called Lou Fasano on Sept. 29, who sent out a repair person right away. The furnace was old and needed replacing anyway due to rust damage which had been noticed 2 years earlier. John diagnosed a bad circuit board and suggested not putting more money in the old furnace but getting a replacement. On Sept. 30 I asked Lou for an estimate for a new replacement furnace. Lou got back to me on phone that evening with estimates for a Trane and Run True (Rheem sub brand). He said he would email the estimates. Unfortunately he had an old email address for me and I did not get the estimates. Also, due to hurricane IDA which had ruined a lot of furnaces around Manville, he said it was hard to get some repair parts and new furnaces. On Monday Oct 4, he said he could install the new furnace on the 7th. Angelo and Tony arrived at 10:00 on the 7th and installed a Trane furnace, 95% efficient , 100.000 BTU unit the same as the old furnace. It was slightly smaller than the old furnace so they had to do some sheet metal work. They finished at 3:00 leaving the basement clean. They did a neat job and did not play disturbing music as some other installers have. They installed a new feature where the furnace would turn off if the condensation pump would overflow, as a safety feature. The next day I noticed that sometimes the furnace was on and the thermostat worked and then it would go off and the thermostat would not work. Then a short time later it would come on again. Also the condensation pump seemed to be on all the time. I called Lou at 8am the next morning and he sent Angelo out immediately to identify the problem. Turns out there was a crimp in the plastic section of the condensation pump output line causing the flow to be very slow. Thus the pump would start to overflow and the new feature turned off the furnace until the pump lowered the water. Angelo replaced the crimped line at no cost and the furnace has worked perfectly ever since.

valve for furnace is leaking, Mike came the next day, fixed. Also helped to figure out why furnace's limit sensor issue?

He cleaned and serviced the furnace and it worked great for the winter. This year I will have him service the furnace again.

I had a new furnace installed by Lombardo's HVAC. They put floor protectors over my hardwood floors "Very happy" they cleaned up and removed old furnace and explained to us how the new furnace worked,features, etc..

I simply bought the incorrect deal. I do not have a furnace but I bought service to check my furnace. Provider came to my house promptly and informed me that i do not own a furnace and he wouldn't be able to provide me service.

upon completion of furnace repair and a $950 bill they concluded that the furnace was bad and needed to be replaced. Not happy

Lou & Gregory from John Burton Plumbing & Heating came and did the removal of old furnace & installation of new furnace. Efficient, neat and excellent work. Took the time to explain operation of new furnace. Thorough clean up of work site afterwards. Very professional and very nice.

Above and beyond that you could ever asked for. They did everything under the sun. Cleaned everything up and polite. I never have a company worked so well.

Everything went fine with the repair to the furnace. They did a good job like usual. However, while at our home they recommended us to sit down and listen to a company that installs new furnaces due to the condition of our current furnace, even though the furnace works fine after the repairs. They were going to setup an appointment with a furnace salesman and wanted both my husband and I to be there, even though my husband was the only one there at the time (which we thought was interesting). Based on their inquiry about a new furnace and needing both of us to be home at the time, we did not follow through because we felt it would be a high pressure sales talk. Many of our neighbors have spoken with us about our furnace and also mentioned that none of them had their own furnace replaced. They do good work, we just dont want a high pressure salesman coming in to tell us we need a new furnace.