Extra rating category that angies list doesn't provide: Overall frustration with getting the job done correctly F The job started out great, or so it seemed. They told me it would be really easy, be done in 3 days and they would send their best hardie board siding team. Well, a crew of 2 guys arrived on time the first day. They actually told me that day that they never did hardie board siding and this job was much more difficult than they expected. We also emphasized that we wanted them to save as much as the old siding as possible as it is 100 year old cypress and very valuable. This is where it went downhill. The crew started out gently removing the siding, but after an hour or so obviously got tired of that way and started beating it out with a sledgehammer, destroying what was left of quality wood. This is something that I had specified in the contract that I wanted saved. They worked for maybe 5 hours that day and told me they would be back the next. The next day I get home and all their tools are packed up and they had just left with the house wide open on the side and didn't tell anyone anything. I called the company several times and they realized it was a problem, were clearly baffled and as upset as I was. They promised they would send a new crew out that same day to remedy the situation. Now, they obviously use subcontractors and they can't really be totally faulted for their subcontractors. I thought the job would go smoothly from there and for the most part it did, until the end. It ended up taking 8 days instead of the aforementioned 3, but luckily it never rained. They finished up the job and on the walk around I noticed that none of the seams of the hardie board were caulked. The salesman stated that "that is a job for the painters", he said they caulk around the windows but its the painters job to caulk the seams. It seems like for a $5,000.00 job, $10.00 of caulk would not be an issue. The next issue was that the windows were framed in and had exposed untreated lumber. Now there is no doubt you can never have exposed untreated lumber in Louisiana and after some discussion it was replaced. I don't know why they started with untreated, they are a window company and should know better. Overall, there was obviously little communication from the salesmen to the crew actually doing the job. They had to wait on extra materials multiple times, they "didn't know they were supposed to save the old siding" and no one even knew when the first crew just packed up and left. They ended up finishing everything right (except the caulking), but it turned out to be a lot of mental anguish and catching mistakes by me that I shouldn't have to do. Pros: The price was good Cons: They use subcontractors for their siding, they cut corners that shouldn't be cut, It took them much longer than expected, I had to argue my points several times even after the large initial mistake when they assured me it would all be good, the salesman booked the crew for a job they didn't know how to do.