Matching on Angi
Heating Oil Company
Bottom line up front: Great price for a great product. I would recommend them to anyone. They do things the way my dad taught me ... if something is worth doing it's worth doing right -- the first time. Larry (supervisor) came to my house, looked at all the spaces that I wanted spray insulation, worked up a quote, and sat down to answer all my questions. He made sure that I was completely understood the product and the process. A couple of weeks later I called Emily at the office to schedule the work. Day 1 was removal and prep. My removal team was Fredy and Jose. They came with a large truck that vacuum and several large bags to collect all the old insulation. It was fun to watch (and hear) all the old insulation being sucked out! The prep/spray team (Josh. G, Josh F, Coalton, Alex, Thomas, and Dylan King) showed up the same time as the removal team. They worked hand-hand with the removal team and ensured I stayed updated on what was happening throughout the day. The prep/removal team even found an area that I missed in the original quote, which would have likely caused me problems in the future. While there was a slight increase in cost, they saved me from potential problems in the future. Day 2 was spray day. The prep/spray team called me early in the morning to let me know they were on the way. They set up their trucks, prepped the chemicals, ran the hoses (after covering the window opening and floors with plastic to protect from hose scuffs and from their feet), and got to spraying. Unfortunately there was a problem with their new truck and they began to have issues with spraying. Rather than fight the equipment, Larry (supervisor), made the decision to stop for the day and return the next day with different equipment. Larry was upfront with me on what was going on and was clearly disappointed he couldn't finish on Day 2 as he promised. Larry (and the rest of the team) has a lot of pride in what they do. Day 3 was spray day (again). Again, clear communication on when they were arriving, quick setup, and got right to work. The team was methodical and quick. They were done and 100% cleaned up by early afternoon. I turned on the HVAC system about 8 hours after they left, and cooled down the upstairs about 30-40% faster than before the spray insulation. I was impressed. So, would I recommend Complete Insulation? Yes. Ask for Larry and his crew, and you won't go wrong! Note: I am posting this same review in Google, Yelp, Angie's List, and BBB because people look in different places for their information and I want to make sure I get my information out.