Matching on Angi
We requested quotes or more information from several companies via Angie's List. All American was one of 2 to respond. Their response was by telephone and then followed by email. We requested an email response. Don't do it yourself. Just call Jim and get him to set up the Heat treatment. During our initial conversation, Jim mentioned having dogs come through and help us identify where we might have more specific problems. I thought we could possibly eliminate a portion of the house and save a few hundred dollars. There's a bit of preperation that you (the customer) has to do prior to the treatment. Jim was good enough to come by and answer more questions while we were in the midst of the preperation. We called the Dog Inspectors (not affiliated with All American) and were able to arrange an inspection pretty quickly and before the whole house had to be heated up. Chuck knows his dogs and they are fast to alert when they catch the scent. The inspection did allow us to eliminate half of the house. So we were very happy about that. I would suggest, if you think you have a small infestation, to get the dogs in 1st to do the same thing. This way you could reduce the preparation you'll have to do. We plan to have the dogs back after we get our follow up with All American, only because they alerted to some bags of clothing we thought we had prepared and since they were all piled together we couldn't isolate which bag(s) had bugs. We've had to reprocess those bags. So if you do some prep before the dogs be sure to keep your bags spread out so the scent can be isolated. We're very happy to report all activity has ceased since our heat treatment and encasements. Our service technician was prompt and professional. All American seems to have a good team of people interested in getting your bugs exterminated as quickly as possible. It's nice to be getting back to some normalcy since our invasion began.