Matching on Angi
Oriental Rug Cleaning
I thought my carpets were ready for replacement and didn't think they could be brought back to life again. I spoke with the owner on the phone and based on the carpets age and my description she recommended stretching and a deep clean. Once she came out and evaluated, she said I should be able to get a couple more years out of the carpet after doing this. The stretch went beautifully and only cost a fraction of replacement ($200 instead of $1000), which totally worked with our budget for now. She gave me a recommendation for a good carpet cleaning company based on the condition of my carpets. She also brought out a few carpet samples for me to look at to give me an idea of what they would recommend based on my style and budget needs. I will be calling them back when it's time to replace. I had no idea they would be as affordable as they were. They were very helpful with ZERO pressure. Overall I had a great experience with The Carpet Ladies. I would definitely use them again and would highly recommend them to anyone looking for this type of service. The appointment before me went over and pushed them later getting to my house to perform the work, but the owner was at my house at the appointment time until the tech to could get there. This gave us time to do a final evaluation of the carpet and discuss any future needs. Although it took them a bit longer to get here than expected, she kept in touch with the tech and updated me so I knew they were trying to get here. Since i had a newborn, it made it a little tougher to tend to the baby and be with her for that long. (The ONLY reason I marked down a grade on punctuality and professionalism). She did not need to be at my house for that long, but I understand she did not realize the other appointment was going to run over that long either. Good to know they will not rush out of your house and cut you short to be somewhere else. They will ensure you are happy and your needs are met. I'd much prefer that and waiting than a job half done or cared for. They did a great job for me and left my house clean and in order.