My roof was leaking into my family room. I used Angie's List to find a roofing contractor and selected Newsom. My call to them was returned that same day and three individuals were on site the next day to inspect my roof. They focused on the area of the leak but also inspected the rest of the roof. I told them that my roof was about 15-16 years old. Their inspection took about 30 minutes. I was concerned they were going to tell me I needed my whole roof replaced. Instead they told me that they had found the leak and it could be repaired and mentioned some other areas that needed minimal repair. One of the individuals told me he felt I had 2-3 years of life in my existing roof. Jason explained exactly what they believed needed to be done to repair the leak........removing existing shingles, installing ice and water shield in the roof valley, installing new shingles at the valley, installing new step flashing, ice and water shield, new shingles and new siding at the area below the valley repair, paint new siding. I asked him a lot of questions about shingle type, metal roofs, etc all of which he answered in terms I could understand.....including the two ways shingles are installed on roofs and which is the better way to do it. He told me he would provide a proposal to me by the next day. He did just that and interestingly provided one proposal to fix only the leak and a second proposal to fix the leak and complete other needed tasks when he could have just provided the second proposal which was obviously more expensive. We agreed on the second proposal. Jason told me it would be about 4 days before he could do the work which I agreed on. IMPORTANT: two days later heavy rain was forecast. Jason called me and said he and one of his men would be out that evening to put in a temporary fix so my roof would not leak during the heavy rain before they could complete the the permanent work. Late that evening they came by and did just that......my roof did not leak during the rain. They came back as scheduled and did the permanent work in two days and did a very good job cleaning up. The work looks good and my roof does not leak. I was billed exactly what we had originally agreed on even though they came out and did a temporary fix knowing heavy rain was predicted. Jason and his men communicated well with me during the whole project so I knew what the plan was and when it would occur. If you want a roofing contractor who does things right, goes out of their way to serve the customer and does so at a fair price then all you need to know is Newsom's phone number. I now have a roofing contractor I can depend on to do anything I may need in the future including eventually a new roof. This situation also confirmed my decision to join Angie's List!