Mr. Shirley was willing to come late in the day to check our leak because our home is for sale and we needed it fixed fast. He first tried tightening the rings on the sink drain, hoping that would correct the problem. When it leaked a short while after he left, we called him, as he had asked, to let him know. He was very willing to come a second time quite early the next morning, because we had several showing of our home scheduled for that morning, so that he could make a more involved repair. He was prompt, professional, knowledgeable, and so friendly, not to mention very fairly priced. We will definitely be using him again when we need a repair. In fact, we plan to call him to make any repairs identified in a home inspection when our home sells.