Nashville Fireplace Remodel

Hometown Hearth & Grill is installing a fireplace in my home. They have yet to complete the job even though this was months ago. I would not recommend them to others.

This was one of the best purchase & installation experiences I have ever had. From the office staff's courtesy in scheduling to the estimate provided to the installation of my new fireplace (by Bob and Mark), which was nothing short of superior workmanship, I can attest to the exceptionally high quality of this company. Even the owner stopped in during installation to answer questions and make sure I was satisfied. The price was very fair considering the amount of work included in the order. I couldn't be happier.

Initially called Ashbusters for an estimate on Fireplace and Chimney Repair and installation of a Lock-top Damper. Mark came out to do the assessment and was extremely helpful and honest about which repairs he recommended and which ones he didn't think were needed. He quoted $450 for locktop damper and installation, $115 for patchwork of the back wall of the fireplace (needed repair and replacement of 2 firebrick), $175 for patching of an ash-dump door and pouring of a new fireplace floor, and $375 to pour a new crown on the chimney (had lots of water damage and an extremely deteriorated crown). I ended up getting all the work except the lock-top damper done, and they honored a 10% off coupon from Angie's list. The same person who did the estimate was the one who came out to do the work, Mark. I decided to purchase the lock-top damper and try to install it myself and Mark even helped with that when he was here - which I thought was extremely nice of him! He definitely went above and beyond my expectations. The whole experience was professional and I would definitely recommend this company for future services. Thanks Mark and Ashbusters!

Jim arrived and put down cloths to prevent dirt from the fireplace, he cleaned and inspected the fireplace. I was concerned about some cracking and he reassured that the fireplace would not have to be repaired at this time but will in the future. They were very friendly efficient and it only took about 45 minutes

Derek was prompt, efficient and knowledgeable. He game me tips about the best way to maintain my fireplace gas logs. He cleaned up and the fireplace looked better than before he arrived.

I scheduled the deal within a few weeks of purchasing it. They came out for the inspection and ended up coming out a second time to clean out the inside of the fireplace. I also had them install some gas logs and paint inside the fireplace. The service was fine and they did a good job.

Went well...waiting to find out some more details when they come out to do the chimney repairs before we understand the type of fireplace logs and anything else we need to do before we use the fireplaces this winter.

Will likely purchase fireplace insert and installation in the near future. very positive experience from sales person Kevin.

Went really well. Technician answered all my questions and gave me insight on the fireplace in our home.

All in all, very smoothly. As with all projects there were a few hitches and surprises, but TriStar was very responsive and we worked through those difficulties quickly.