Brian scheduled to pressure wash deck, with estimate of $300-350. He had mentioned something about sealing it (or something) afterward, and scheduled for Friday, January 16. He called us either Thursday evening or Friday morning to reschedule for Monday at 9:00, when the temperatures would be better, and we agreed. He arrived at 9:30 and completed the job. I noticed later that some of the stain had come off during the process of the washing, which was surprising. So, I called Monday evening around 6:30 or 7:30, planning to leave a message to get more information about this. I was surprised when he answered the phone, but asked him for his opinion about why the stain had come off. He responded that the deck was in pretty bad condition and clearly hadn't been cleaned or stained for 6-8 years. He was right, and I agreed that it had been a while. This made sense to me, and he informed me that it would need to be stained again. He said that he could provide an estimate on doing that, if I was interested. I asked whether that was information he could provide then, or whether he'd prefer to call me back with that. Since he was in the middle of something, we agreed to talk the next day (today). However, and this is where the story turns unusual, our phone rang again after 10:00 pm that night, and it was Brian. We were shocked, since we are often asleep at that time, and no one calls us that late unless it is an emergency. We didn't answer, but just let the phone ring. After about a minute. He called again! This woke up our daughter who has to get up at 5:40 a.m. for school. We had no idea why he would be calling us back so late. This morning, I checked the message and was shocked further to hear him sounding a bit annoyed, saying that he "doesn't need (my) saying that he took (my) red stain...what red stain?" and he's "going to use it for his advertisement because it's one of the worst decks he's ever seen." It sounded as if I had accused him of doing something wrong, which I hadn't. I had simply called him to ask for information and took him at his word. Clearly, there is something going on with him that he distorted my words and intention. I am very concerned that he has such a strong rating on Angie's List given this behavior.