Nashville Patio Installation

I am so thrilled with my patio expansion and new steps to my swim spa! And even more impressed is one of the dogs, Sugar. The design and quality of my project is outstanding. Kara and Russell were great to work with in the up-front design/concept phase and answered all of my questions throughout, even with the additional challenges of COVID and my inability to make decisions. Both Kara and Russ were patient and always professional. The teams that performed the construction were very kind and professional and you could tell how much pride they take in their work... it absolutely shows in both the build quality and the fit-and-finish of the project. The project lead, Braxton kept me informed and visited several times to check on the work. It may have taken some time due to COVID, weather and supplies, but it was well worth it in the end! Thank you to the entire Archadeck Team! 5 Stars and 5 Paws!

The work was quality and the communication was good. A desire to meet customer expectations was demonstrated

I reviewed and got several quotes before choosing The Covered Patio company. The project included the addition of the shed roof(plus shingling), then framing/screening the entire structure. From sales to project management to the installation team, everyone involved was professional and very personable. The project began on time and was completed in the predetermined 2-day time frame. The installation team showed up when they said they would and worked diligently. I was asked for my preferences on a few minor decisions vs. the installers making the decision. I was very pleased with that vs. having it done one way then not liking what they did. Other companies should model The Covered Patio because this went as smooth as possible and looks terrific. I now have neighbors considering enclosing their covered patios due to seeing the great work this company does. This is a local company and everyone takes great pride in their work. If you are considering a screen room, look no further!!!

Wow where do I start. Jacob came out and gave a free estimate he was very knowledgeable about his craft and was extremely helpful. Not only did he go out of his way to save me money but he also went above and beyond his scope. As you know it’s hard to find people to do quality work but also at a decent rate. He showed up everyday on time and worked from sun up to sun down and never took a break. The deck was built in the middle of summer so it was hot as you could imagine he refused to quit working even when i insisted he take a break and come in to have lunch with my wife and I. Over the course of him building our deck My wife and I became acquainted with him and I would now consider him a friend. I still to this day have him come and do handyman work for my wife and I as I’m 82 years old and can’t get around as well as I use to. Jacob is trustworthy, down to earth and truly the hardest working young man I’ve ever met in my life. Anytime anyone in my neighborhood ask for a good carpenter I always recommend him. I have no complaints and I couldn’t have asked for a better job to be done. He went out of his way to save us money and ensure the job was completed quickly. The deck looks absolutely amazing and he stands behind his work even though he doesn’t need to. The job was completed 5 days quicker than originally expected and I couldn’t have asked for anything more

Our personal experience with yard builders is that they are very nice people, however, they do not, I repeat, do not stand behind their work. I’ve called him three times to repair their patio work. I would never trust them to this type of work again. Large gaps between stones, zero masonry craftsmanship, and no post installation maintenance support. Pictures they showed me of their flagstone work—I can promise you—these guys did not do it. Our flagstone patio is falling apart, and they are nowhere to be found.

They did a great job! Showed up when they said they would and the house looks great. Would recommend them to anyone.

When G & B Carpentry drew up the initial contract information, they did not include staining, which we had specially asked for since my husband and I are seniors and don't need to be doing ladders, etc. I take responsibility for not noticing this, but we had to get them to add this, unfortunately, at an additional $1200. I already felt that we were overpaying, but I had searched for someone build a pergola, and I had only found but three others who did not want to do something this small (10' by 10'). We had to get everything approved by our HOA and when we were given the OK, we had to wait about 3 weeks to start, due to G & B not being able to get supplies. We requested that they saw and stain everything off-site because we live in a townhouse and we have no room to be doing that at our home. On the day of building, G & B was late, we had to call...they showed up with boards and planks and such, boards, etc. barely cut, not stained...and a saw. They did not follow the specifications we have given them, but because we were having so much trouble getting anything done, we accepted the outcome from that day. I had to ask one of the builders to move two of the planks for overhead because they were not spaced properly. We lost half of a bush because one of the workers apparently stepped right in the middle of it. Again, we had to wait almost 2 weeks for them to come out and stain, due to the rain we had during that period. When the day came for them to stain, the project manager called and said his crew of two were at Lowes trying to get the stain. They could not find it (I did not realize I had actually purchased the kind we wanted from Walmart for an earlier project.) But, this was the day of...they should have had the materials all ready to go straight to work that morning. Anyway, I drove to Lowes, met them and told them that I would go to Walmart and get the stain. They had been told by G & B to only get one gallon. I would have to travel to a Walmart farther down the road into another county to get more because, as they worked, we all realized 1 gallon would not be enough. Furthermore, we had to call and ask why the crew was still not in place to do the staining that morning since I beat them getting back to our house. The finished pergola is not bad, not what we asked for, but I am learning to like it more everyday. I am just so frustrated it was so hard to get it done!

Their professionalism was over and above anything I've seen. They let us know when they would be here, were prompt to do the job, and did a great job. When we had a moisture problem (no fault of theirs), they came back and resolved it for us completely. That was impressive! Great job, great price, terrific customer service! I would highly recommend.

Jed and his team were professionals. They were here when he said they would be and they saw the project through--even with bitter cold temps. They put in a 10' x 20' pergola on my patio with fabric on the top to provide shade. Jed was always in communication about timing. And, what he estimated was what it cost. Will definitely use them again.

1st don't believe everything your salesman says, 2nd make sure EVERYTHING small and large is actually in your contract and make your salesman show you ACTUALLY some of the work you are expecting of them, NOT just similar jobs, please trust me, don't allow them any room for the words IT'S NOT IN YOUR CONTRACT. You have to also watch them as they will try to use some materials even on the exterior that by no means meant for the outside, they did us. Our salesman also convinced us to downsize what we started out wanting by about 40% so that way it was in our budget, yes we had a 16 X 16 deck and vaulted roof line placed on and the huge selling point was maintenance free...by use of the Fiberon deck boards and all aluminum ceiling but with treated wood frame and post and the cost was $29360.00 They had to cut into of course our roof line outside and when they did this it was like on a Thursday and that night and into Friday it rained and NO they did not have the opening into our house covered or protected and YES that was a week of at least 50% rain chance every day. The rain came down behind our brick into the house the entire span of the cut span which was 16 foot, it wasn't pretty. SO WATCH THEM. Yes we feel like the crazy ones, we did it and paid it but they had to make 3 visits out due to their caulking continued to crack and finally they placed a Aluminum strip there, which is what they should have done 1st.