Matching on Angi
I am so thankful to have found Unipro! Chad was very responsive to my phone query, despite my request being a very small job in a busy season. He kept me updated on scheduling, and was able to work me in within the time frame that I had hoped for. His estimate was spot on, and included both parts (the attic staircase) and labor. I could not have asked for a better worker than Josh, who did the installation. He kept me informed of his arrival time by phone. He was upbeat and friendly while maintaining his professionalism. Josh made the necessary measurements and carefully removed the trim around the stair opening without damaging it (not an easy task). He then went to Home Depot to buy the staircase. Because the nearest Home Depot was out of the model we needed, he had to go to another store to pick it up. Because of this hurdle, he was unable to start the job until about 4:30, and he worked steadily until 8:00. Despite the delay, Josh maintained his calm and cheerful demeanor, as well as the quality of his work. It was clear that he was committed to doing the job correctly. A few tweaks were needed, because of some irregularities in how the opening to the attic was framed, but Josh problem-solved around them. I "test-drove" the attic stairs, and the unit works exactly as it should. I will definitely call Unipro in the future. The combination of responsive, customer-friendly service and dedicated work ethic is a winner in my book.