Matching on Angi
Geary came out to assess the work that needed done and followed up quickly with a quote, which was reasonable. He was able to offer suggestions and ideas but was not in any way pushy or upselling. The door had to be ordered. We did have an issue on the scheduling, which I believed was to be installed in November but wasn't installed until December. This unnerved me because of the weather in December and the dismantling of a large door during cold temps, but Geary was prepared and had a solution to that issue. Everything went well, the door looks very nice and seems to be well sealed. **UPDATE** After seeing the provider's response to my review of December 30, 2013 for the first time in October 2014, I would like to write that I am insulted by his sarcastic comments about my "C" grade on punctuality. Overall, I was pleased with his work as can been viewed by my overall "A" grade of his service. The punctuality issue did not apply to his on-time (and 15-minutes early) appointment for an evaluation of the situation and quote for work needed, but with when the work was performed. Geary quoted the job on September 28, 2013. He stated that there would be a 4-week time lag between the time he received my check for the deposit and when the door would be ready for installation and I understood that. Four weeks from September 28, 2013, would be October 26, 2013. There was a slight delay since I wanted a written quote and to see proof of insurance and there was, as he stated in his review, a glitch with the post office in delivering his formal quote and supplying me with documentation of insurance. But, if I do the math as he sarcastically recommends, if he received my deposit on October 8, 2013 and, according to his comment, "do the math...there is no way the door unit was even ready to be picked up in November, let alone be installed..." I don't understand it at all. Four weeks from October 8, 2013 is November 5, 2013. So why, if the door is ready on November 5, 2013, am I castigated for not expecting the installation in November? I did not expect it in December at all, when the weather is colder and would have waited until spring to do the job if it dragged on into December. If he is so busy as to to be unable to install after delivery, I should have been informed. I fully expected it to be installed in November, not December. I provided this information only to provide feedback to Kriste Maintenance. Although I was generally happy with the service based on my grades, I would have to say that I would not use his services again because of his demeaning and erroneous comments and have noted similar comments to other customers on Angie's List. I understand the desire for good/perfect reviews, but demeaning the customer in the process isn't a good strategy, in my opinion."