Nashville Bamboo Flooring Installation

Olivia was fantastic! Communicated well and showed up on time. We reviewed the job and I provided the materials and JR Installations, LLC performed the install. The removed carpeting and hauled it away. They laid the floor - great job. The steps, they matched the flooring and stained the new stair treads. I couldn't be happier and I've been a DIY guy my entire life. The job was simply a stunning transformation from carpeting to hardwood.

They're awesome. Their prices were reasonable compared to other companies I had looked into. The products are probably something that I'll ever use in my life. The salespeople I dealt with were fantastic. Anytime I send them an e-mail, I get a reply back from them. They were willing to deliver to wherever I needed it delivered. Everything was on time. The product is as awesome as one would think. They even do a photo contest for people that have installed their floors. If you win the contest, they send you an American Express gift card which is kinda cool.

Great experience. we new the material we needed called for an estimate, they provided the estimate and we went over to pick it up. Material requested was ready for pick up, no hassles, the order was correct.

Very nice job on the Bamboo Floor. No complaints. They rebuilt 7 stairs and stained them. In general a great job. I think the finishing for the other parts could have a little been better. Stair risers were left Primed instead of painted. They cleaned up OK. I had to do some myself. I will defiantly still hire them again. I would just be more attentive to certain details, instead of assuming they will get done.

Overall it went well. The Bamboo floor installers were real pros and installed it very quickly, and even cut some custom thresh they gave me no charge for a bit of the house they weren't working on. The Marmoleum flooring was a bit of a different story. The inlay in the kitchen did not go smoothly and they had to fix it a couple of times, but Nashville Carpet stood by me and made their contractors redo it. They then insisted on the head installer coming to make sure the upstairs inlay was done correctly. Tom Timlin was great to work with and I highly recommend them.

they were outstanding. did a very good job, very quick, showed up on time, cleaned up very well afterwards, very pleasant and professional. my only comment is that we hired them through Home Depot, and it was clear that they were very sensitive to their relationship with Home Depot, since they probably get a lot of business from them. this gives the home owner more power. I don't know what it would be like hiring them directly, probably a little cheaper, but I would hire them through H.D. again because of the leverage you get with that.

See above. Don't believe them when they say the floor is acclimating as the cause of the noise and that it will settle down as the cause for the unevenness. Make sure they protect vents, floor, etc. Should have done wood floor after tile work. When confronted over anything, they will say it is your fault.

In 1975 a previous owner of our home did a remodeling job that included adding a master bedroom off the back side of the house. Because the property slopes down from the front to the rear of the property, this bedroom is about 10 feet above ground. Underneath the bedroom is our carport. Wall-to-wall carpeting was laid throughout the main living area, including the master bedroom. Over the last several years I had taken up the carpeting in the house, everywhere except this master bedroom. Well, after 39 years, the carpet was getting pretty tired. Also, it is a good dust collector. So, we decided to replace it with a new floor. A bit of evaluation showed that installing new flooring would first require ripping out the carpet and padding, then removing the particleboard underneath. This was more work than I wanted to do on my own, so I went to Angie's List and searched for flooring companies with high ratings. Since we wanted to look at samples and go over options, we limited our choices to companies that also had a brick-and-mortar store where we could handle samples and talk about options. We looked at various floor materials, such as laminate, hardwood (e.g., oak), engineered wood, and processed wood such as stranded bamboo, and eucalyptus. We compared nail-down, glue-down, and floating. We did not want glue-down because of the chemical vapors. We settled on a floating floor, and selected stranded bamboo that has been processed to increase its density and hardness. A floating floor can also be laid over a cushioning material, such as cork, which adds insulation (both thermal and acoustic) and provides a softer feel when walked on. Two companies provided quotes for the work. Initially the two quotes were within a few hundred dollars of each other. Quote #1 was for a floating bamboo floor over a fiber underlayment. Quote #2, from R & S Flooring, was for a nail-down bamboo floor with only a moisture barrier underlayment. Since I wanted a floating floor, I leaned toward quote #1 even though it was the higher cost. However, when I reviewed the quotes, I discovered that quote #1 had miscalculated the square footage by about 20% less than actual. When I brought this to the attention of the provider, he agreed that it was wrong, and his quote went up by 20%. That put the dollar value at over $1000 more than quote #2. So, I contacted R & S Flooring and asked them if they would consider the proposition that I would buy all the material (flooring + underlayment) and they would install the flooring. R & S Flooring agreed, and they provided a new quote for the labor. They also gave me an installation date that was way sooner than I expected. Like, I ordered the flooring on the Monday after Black Friday (December 1) and they installed it on December 9. I ordered the bamboo from Cali Bamboo. They have a "standard" click-and-lock and a "wide plank" click-and-lock. The wide plank type is 5/8 inch thick, about 5 inches wide, and 72 inches long per plank. I got the wide plank. It has a 50 year warranty, by the way. The underlayment is Quiet ComfortPLUS, which is 1/8 inch cork with a bonded plastic moisture barrier. The bedroom is 376 square feet, and I bought 400 square feet of the bamboo flooring, plus 4 rolls of the cork underlayment (about 425 sq. ft.) for a total cost of $2291 in materials. I will note here that my total cost of materials plus labor ended up to be only $3900! (Remember quote #1? It was over $5000!) On December 9, the R & S Installer team showed up at 8:15am. Three men plus power saws and other tools. They set to work and in two hours, the carpet and particleboard were out of the bedroom. That amazed me. Then they began laying the new floor. The head guy and I went over the direction that I wanted the planks to go, and he showed me how the cork underlayment plastic layer had a way to overlap the plastic from one strip of underlayment to the next. The installer from R & S told me that I probably should have purchased more and that he might run out due to cutting and fitting. However, these installers were professionals, for sure, because they had enough to do the floor and give me about 5 planks for any repairs that might be needed down the road. After the floor was laid, they added quarter-round molding throughout the bedroom. They also put down two tee-molding pieces for two doorways, which I had neglected to purchase. These were provided at no extra cost, too. The entire floor installation was done by 3:15pm, about 7 hours after they started. Later that day, another crew came and picked up all the carpet and particleboard waste material. During the installation, someone from the R & S Flooring office called me to make sure that everything was going OK. A word about the installer crew. They were very professional. Nobody smoked, which was nice because my wife is allergic to tobacco smoke. Nobody yelled. They asked if it was all right to listen to music (I said it was OK), and the music was not loud when they did play it. They cleaned up after themselves. After the floor was installed, I was able to walk on it immediately, and it totally exceeds my expectations. I would not hesitate to hire R & S Flooring again if I ever need more work done.

James from R & S came out and did a wonderful job with the repair. It?s now absolutely perfect, and you can?t tell that there was ever a problem; it?s seamless. He was quick, clean and punctual. I highly recommend them.

I have been very satisfied with the work. Jim is very professional and is a great worker. His crew is clean and professional. His work is not low quality so his price is a little higher, but you get what you pay for. His follow up is excellent and prompt. I once had a problem and they came out quick to help remedy the issue.