These leaks had been present for a long time, and several other companies in past had claimed to have repaired them. I found Ford Roofing on Angie's List, and after discovering that they had done a number of copper roofs on restoration projects here in town, decided to give them a call. They sent out a man to determine what work would be needed within two days, and he was quite courteous and professional. I had the estimate within 24 hours of that visit, and agreed to have the work done. Once on the schedule, communication was a little more difficult - I never did get a precise idea of where on that schedule I was, or how long it would be before they'd get to the job. Overall, I made two calls to the company to inquire about that, and didn't get a callback on either occasion. However, I -did- get a call shortly after my second inquiry that asked if that morning would be acceptable. Naturally I agreed. The workers arrived promptly, did the repairs quickly and efficiently, and had left before I even realized it. The bill for the balance due came a week later, and was paid promptly. The roof has not leaked since - granted there have been no truly /torrential/ downpours since then, but there have been heavy rains that lasted through the day - it seems that this problem finally really *IS* fixed. It's obvious that the crew that did the work knew exactly what they were doing. They were well equipped, and professional, and their price was reasonable. I would not hesitate to recommend this company to anyone.