We had a surprise installation time from a local granite warehouse and had to have our old plumbing disconnected before they were to arrive the next morning. In an emergency, I called 4 different plumbers (all off of Angie's List). A couple of those plumbers didn't call back and another was very expensive. Jon, my last call, answered his phone and listened to my situation. Not only did he agree to come out right away (9PM) but he didn't charge me for the "Emergency". I still can't believe it! Jon completed the work we needed for the disconnect (so the granite installers could do their work the next AM) and then told me to call him when I was ready to install the new faucets. The next morning came, granite was installed and I called Jon. He came right out and installed (2) of the 3 faucets so we would have running water in one of our bathrooms. GET THIS: We had a delay on getting the 3rd faucet from the dealer...and Jon insisted to come on out and hook up the two and agreed to come back when we received the 3rd. Again, I can't believe it!!! Several days later, the 3rd faucet arrives in the mail and I call Jon. Once again, Jon gets to me the very next day. Really, who does that? I haven't had this kind of service, ever!! The quality of work is amazing and he refused to call it quits until I had given approval on his work. He certainly went the extra mile to make sure our plumbing would be secure for years to come. This takes the cake!!! Once Jon had completed all of this for me...and made 3 trips out to do it...he actually came in a little less than his estimate (which was several hundred dollars lower than the next guy). The best part of the deal is that Jon was the nicest guy! Simply put, we have found a plumber for life! Call Jon, they don't make 'em like him anymore.