Nashville Move Cleaning

Carol was very courteous, told me what was included in the move-out package, the cleaners came on time and were very thorough, worked very hard. Reasonable rate. I would definitely use them again. Maybe for a move-in package...?

I have used Rosie twice for Move-Out Cleanings. In both instances her staff did a really thorough and top quality job. Something to point out: The 1st time I used her, the appointment was missed. Normally, this would sound like a bad thing, BUT the reason for the missed appointment was an extreme situation. The cleaner assigned to my appointment, became very ill and Rosy took her employee to get critical treatment. In this instance, I was the tenant and the move-out inspection was due the next morning. Rosy apologized profusely for missing the original appointment time. When I explained my situation to Rosy, she pulled together a team of 6-8 people who showed up that same day-early evening. They came ready to work with all the supplies and had the house spotless in 2-3 hours. The house was cleaner than it had probably ever been and certainly cleaner than when I had moved in. The 2nd time I used her, her staff was on -time and did a fantastic job. I used her in 2016 and 2017 for these cleanings

They were excellent !!! At long last I have found a cleaning service that can actually take some of the stress out of moving. They really knew what they were doing. They were quick and did a really good job. They asked me exactly what I wanted and they did it. If you have high expectations from a cleaning company but like me have been disappointed in the past I recommend you give this cleaning service a call

Fantastic! Our bathrooms were spotless. They may have even been cleaner than when we moved in originally! I was very pleased and will definitely use them again.

Exceptional service! She did an outstanding job! I would highly recommend this business to friends and family

Diamond Cleaners was very responsive, professional, and reasonably priced. However, I ran into the same problem I have with many other cleaners: I had to do A LOT of cleaning when they were done. She did a pretty good job on tasks I specifically requested (e.g., cleaning baseboards), but there were still lots of hairs around, stains down the cabinets and doors, pink film in the showers... My boyfriend says I need to more clearly define my expectations, and perhaps I do. But I also think professionals who specialize in one task should know what constitutes good work. I've always thought those maid services that charge $90/hour are insane. But I'm getting to the point where I'd pay that to know that the job would be done well - that I could trust things were clean and ready to present without checking them out...

I contracted to have our 2600 sq foot rental house cleaned for our walk-through. Three young ladies arrived and started cleaning the upstairs while I was out working in the back yard and garage moving last minute items into the back of my van. The company said it would be done in two hours, so since I had purchased a carpet cleaning through them as well, they scheduled their carpet cleaning for just two hours after the house cleaning. The carpet cleaner showed up a half hour early, and the ladies had not even finished the upstairs yet. They started rushing around trying to get the cleaning done so the carpet guy could go ahead and clean the upstairs carpeting. They ended up calling in two additional house cleaners (for a total of five women working on my house) who then rushed through the job in an additional 45 minutes. As soon as they finished the downstairs cleaning, the carpet guy came immediately behind them. I was unable to get upstairs or around in the house to do any inspection of the cleaning before they left. I went in the next afternoon after I made sure the carpets were dry and was not pleased with the work. I ended up having to clean on July 2nd and part of the morning of the third so we could do our walk through that weekend. I had to purchase a new mop because I had already moved everything to our new house in Fairview, so when I mopped my bathroom floor, the water was filthy! I mop the master bathroom weekly, and the ONLY way it would be that filthy is if they wiped down all the baseboards first and then took the dirty rags and wiped down the bathroom floor. I also didn't notice a mop in their arsenal of tools that they brought into the house. The two closets downstairs were not even touched. The upstairs carpeting had sunflower seed shells still present, so it is like they only took a moment to run the vacuum over the middle of the floors - I guess they figured the carpet cleaners would pick it up (THAT is another review in itself!!!!) The kitchen cabinets were not wiped out at all and the kitchen floor was not mopped. The other bathroom upstairs still had a little glob of toothpaste in front of the vanity, so that tells me they didn't mop it either. I was extremely disappointed to say the least. One would think that with five women cleaning a house that it would turn out better than that. I will give them credit for the baseboard dusting and window cleaning, but anything else was severely lacking.

They were very helpful. They did an amazing job. And went above and beyond what they said they would be doing.

The cleaner there had called me to ask if I would authorize one additional hour of cleaning, because she found squirrel in the drier. I had authorized this additional hour. The next thing I know I received an itemized email from them showing additional charges for wall washing. This was not something that was part of my additional authorization. They did a good job, but I'm quite annoyed that this additional charge was tacked on without consulting me first. Additional, I do not believe that the walls were actually washed. My realtor, who was onsight, had not reported any walls being washed.

I called with only a few days notice (probably 4 days) and asked if they could provide a cleaning for a two bedroom apartment. I didn't need the carpets cleaned. I asked that they clean the stoves, kitchen, bathrooms, vacuum the carpets and cabinets and polish the counters. The apartment was totally empty. They did a great job and I feel the price was worth it. The apartment looked great when they got done with it. They were able to come earlier than planned and called to see if it was okay. So everything worked out beautifully. I would definitely use them in the future and highly recommend this service.