We've used Foundation Repair of California in the past to have some foundation support posts installed because the previous owners had done a terrible job. They came and it was great, no problems. So we called again a few months ago to have them come out to discuss a problem we've been having over the past couple years of water seepage into the basement. Our basement has a dirt floor and over the past two years the dirt has gotten progressively more and more damp. It was now so bad that the entire basement's dirt floor was damp. Not real muddy (not enough for a sump pump), just damp. Damp enough that it was very humid and crystals had began to cover 75% of the dirt, with bits of the mud getting tracked into the house. The man who came out was an idiot. Nice guy, but clearly he had no clue what he was talking about. When we repeatedly asked about finding the source of the water seeping into the basement, he actually told us that we didn't need to fix the water issue and that basements were always wet (sure, maybe in some states but not in the central valley of California... and both our neighbors have dirt basements as well and theirs are bone dry). He told us we should just cover up the foundation walls and floor with the plastic waterproofing and the problem would be solved. He actually, straight face told us to continue to allow the water to seep into the basement and just cover it up. Then he quoted us $20,000 to essentially put a bandaid over the problem. It quickly became clear he was just trying to make a big sale. We smiled, said thank you and will never call them again.