Modesto Glass Stove Top Replacement

Bought appliances from Direct Appliance in Modesto - they contacted Action Appliance for the installation. Action arranged install with us and contractors renovating our kitchen. Install went exactly as planned - could not have asked for better service.

Not a good experience. When I first called Mr. Costa and told him of the projects I had, he acknowledged he could do that and would call me back. He did and said he would be over on a weekend to take a look. He did not show up, nor did he call to cancel. I called him within the next week to give him the benefit of the doubt in case I misunderstood him. He said that I did not misunderstand him and that he had a family issue to deal with. He subsequently called to set a date to look at what I had and give me an estimate. He did come over, but I never got an estimate. A week or so later he called and said he had a free day and could come over. When I asked him what would be the purpose, he said to install the cooktop. My project was to install a new kitchen sink, gas cooktop and fasten a ceiling cabinet that was breaking away. I told Mr. Costa that I would not buy any product until I had a commitment from a contractor to install it. NO ESTIMATE & NO COMMITMENTat that point. Now I am really getting baffled about this man. I do not know whether Mr. Costa had personal, business or other issues, but after weeks of trying, I called him the first part of December and left a voice message that I was going to hold off until after the first of the year to do anything. After much consideration and my experience with Mr. Costa, I have decided that he is not the reliable, stable contractor that I want to deal with.,