Modesto Ductwork Replacment

Taylor Renovation came to my house on a Friday to clean my air ducts. When arriving I asked the technicians couple of questions about the cleaning process and one question that I remember asking one of the techs was "what about the evaporator coil inside my furnace, are you guys going to clean that too? " Both techs had a blank look on there face when asked that question. Finally one tech responded that there is no coil inside the furnace, only the outside A/C unit has one. I took his word because he knows what he is talking about right???? I am not knowledgeable when it comes to Air ducts or A/C Systems and the only reason I knew to ask about the evaporator coil was because Coit came to my house previously to give me an estimate and Coit's estimator mentioned the evaporator coil. Everything went well with the air ducts cleaning except for the techs not cleaning my furnace coil, the techs put back all my air vents and cleaned up there worksite. Before leaving I mentioned to one of techs that there estimator said to me that you guys were going to also seal my vents also with some type of chemical? The tech mentioned right away "defogging your vents?, that process was not mention to us by the estimator but let me call him to confirm if that was in your original bid because its a $50 dollar cost". The tech gets off the phone with the estimator and said that I was right, that he did promise me to defog my air duct to seal them but he forgot to put it in my estimate paperwork, but he couldn?t do it today because he didn?t have the chemical in the truck but he will call me Monday to schedule a time to come and defog my vents. On Sunday I decided to put in a new furnace air filter and when I opened the furnace my old filter was all wet! I looked around and I didn?t see any water. So I took out the old filter and put in the new one to see if later in the day if it would be wet too. I checked the furnace later at night and the filter was dry. Monday came along and the tech from Taylor's Air Duct Cleaning called to schedule a time and date to seal my vents, we agreed on later on that day like around 5pm but before we hung up the phone I mentioned that my air filter in my furnace was all wet and he said " that it was my condenser line from A/C unit probably clogged and that the air duct cleaning had noting to do with the condenser line clogging up but that he would take a look at it". Well the techs never showed up at the time we had agreed upon. I am pretty sure he knew what they did to my system and wanted to stay clear of my house. A week later my A/C unit starts going out and my freon line from my AC unit to my furnace was all frozen with ice!!! I called an A/C company to come out and see what was going on. A/C company comes out to my house and checks the freon level and the AC unit itself and everything checked out to be ok. Now the AC tech wanted to see my furnace, so I show him where it was he check the filter, the filter was all wet again. The AC tech starts removing the screws to open the top part of the furnace, I ask the tech what he was doing and he responded he was checking the evaporator coil to see if it?s dirty; the one that that air duct cleaning people said it didn?t exist!!!! The AC tech took out the coil and it was full of hair and gunk that created the AC unit from not working properly. The repairs cost me $300 for cleaning the evaporator coil and a new blower fan because the fan was over working to try to get air through all that gunk that got left behind by the air duct cleaning. Bottom line is that the people who work for Taylor Air ducting cleaning don?t know what they were doing or are too lazy in doing the work properly. If you are thinking on hiring this company to clean your air duct system in your house, DON?T!! Stay clear of this company unless you want to have problems with your AC system in the future.

Everyone in the family had had repeated issues with colds and allergies and since the house was over 20 years old and had stood empty for a year before we purchased it in February 2013 and was always dusty no matter how often we dusted and vacuumed we decided to get the ducts cleaned. We called COIT and were promised efficient cleaning of the whole system and that would include any potential mould, they gave a reasonable quote so we hired them. Two guys showed up on time, very friendly and they got on with the job. A lot of dirt was removed from the ducts and instead of taking it away with them they left it in my garage. After a couple of weeks and no change in the dust we called and asked them to take a look again. A Manager was sent out to take a look, he was very apologetic about the debris being left in my garage and that there was no change. He arranged for the ducts to be cleaned again free of charge. A few days later the same guys came back and re-cleaned the vents and ducts and this time took away the debris - bear in mind my ducts are supposed be clean already so obviously they didn't do a particularly good job the first time. Well, again, no change in the amount of dust in the house so I call another company, Honey's Air, and they replaced ALL my ducting for a great price. I took a look at the old ducts they had removed and took pictures. They were absolutely coated in dust and mould, the only clean areas were about a foot or two into the ducts from the vents. Thats all COIT had cleaned. I called COIT and informed them that I was not impressed with the poor quality of work and to their credit they apologized and refunded me completely. The reason I write this review is that we informed them of the history of the house when we requested a quote and they were adamant that they could clean all the ductwork not just a couple of feet in from the air vents.

Unit was 30 years old. It took 2 1/2 days to replace. Added an additional duct which greatly improved the quality of the cooling and heating of house.

They did a real good job and we had a good experience with them. They are solid. They called pretty much right away and gave us a reduced price, and did a really good job. They split up the cost into payments. They were really reasonable and we were happy with the fact that they split it up into payments, which made it feasible for us; otherwise we weren't going to do it. They were friendly. They had their booties on when they came into the house. They were real clean and wiped down everything. They cleaned the ducts with an agitator and didn't just vacuum clean. We couldn't have got any better luck.

From Alfredo, our salesman, to Lee and Robert, our installers, including the office staff, EVERYONE at Bailey's is amazing! Our job was completed in 3 days, except for initial and footwork testing. Lee and Robert were friendly, non-intrusive, cleaned up afterwards. I cannot recommend this company more highly.

Everything went well. They were on time and charged a fair price. They were also very clean. They did a nice job.

I had them come out to give me an estimate on replacing some ducts in my home. I also had them clean my HVAC system. They were very prompt and did a good job on the cleaning. I ended up doing the duct replacement myself but I would have used them if I hadn't done it myself.

I get why Sandium has great reviews. They're install services are great and since 99% of systems probably work reliably for years that's the extet of dealing with them. But their after service support has been awful and if you're stuck with a system that fails prematurely then good luck. We paid $40k+ for a brand new Samsung heat pump system and all new ductwork last year. One of our attic air handlers died on Dec 11 taking out our bedroom zone and leaving us with nothing but space heaters for our bedrooms during our first winter with the brand new system. Took till early Jan to finally get it fixed which left us with space heaters over the holidays. Seems crazy to me when we paid a very significant premium for sandium over other competitors truly believing they were the best. Once the temporary fix was in the technician realized that the bearing failed because the cabinet was deformed. That could only have happened in original transit. They ordered a new air handler which took 3+ months to arrive. Now I'm being told this can't be installed till June or July because they're too busy. Given the system is likely to fail when under load this means there's a pretty good chance I'll lose cooling during a heat wave before they can get the new unit in. I'm by no means excited to get this new unit in as it'll be very disruptive and require removing our existing closet built ins but it has to be done. This whole situation is incredibly unacceptable. To take 6-7 months to fix a brand new system is crazy to me. I've really tried to be patient on this and it pains me to leave this review but hopefully anyone who reads this can see how unacceptable this situation is. I'm not even going to get into the back and forth with Samsung and the supply company since I made the check out to sandium and so they should be responsible for the system. When you hire an hvac company, turn around time for fixing things matters. I totally get that things can go wrong but the response to things going wrong matters. Sandium is too busy with new work to bother with that. It's not like fixing this is a favor to me. It's getting my system into the condition it should have been in on day 1.

Theirs was the best bid using quality equipment (York) and they can work with customers to obtain PGand E rebates. Their technicians were outstanding and extremely professional. The quality of work was outstanding and they were so helpful in dealing with associated issues to fully and correctly complete the job. Initially their representative provided great suggestions on how to get the most from the system they installed. They are a local and established company and I would highly recommend them to anyone needing HVAC repair, replacement and help!

It was quite a big deal. They put all kinds of new stuff in the house. We're going to get a rebate from the State. They took care of it all and did a superb job. They are extremely professional and their prices are excellent. I couldn't praise them higher. They're also clean. They cleaned up everything. They didn't leave the place a mess. When they left, it was just fine.