He was quick, responsive, polite, and professional. He had helpful input regarding the project, including some pieces unrelated to dry wall (e.g. Recommending particular lighting ideas we hadn't considered). He patched a 2 foot hole in my ceiling and retextured. It's not flawless, and he was up front that a flawless patch is not possible due to the nature of texturing (do the whole space if you need it flawless). It looks very good though. My only complaint was that he was messy. I would hire again and just note I would need to go cleanup right away (e.g. Some overspray on my cabinet doors and wood floor which was easy enough to wipe up afterwards, I had to pressure wash my concrete where he was handling his materials outside). He did cover everything while he worked but it didn't work perfectly.