I did not hire the contractor to perform the services because he provided an open ended time and material contract which was quite high ($4,500). I have a water leak from outside that has caused some damage to my ceiling (about 2 feet across). First of all, he rescheduled 3 times which was a red alert. Then, instead of checking out the damage in person, he asked me to provide pictures and based on that, he provided an estimate / contract via email. I responded back to him with what I though was reasonable however, he never came back to me. I ended up approaching my home insurance. To my surprise, the estimate home insurance provided was only $1,500. Thank god I did not proceed with this contractor.