We contacted MLI Shutters while in the process of deciding which of several vendor we would purchase our faux wood blinds from. MLI Shutters was near a home we were renovating. We needed blinds for an entire home, 3 standard bedroom windows, 1 extra-large master window, 1 extra-large living room window, and the dining room window. We were living about 2 hours away from the home while it was being renovated, and MLI Shutters worked with us over the phone in a very professional, friendly and helpful manner. They mailed us information on all their products that we were considering and gave us price quotes. We visited their showroom and chose a few different products to consider. They came to the home and brought the samples for a free, in-home consultation, free measuring and price quote, which was very reasonable. We looked at blinds from other vendors and got other bids prior to ordering our blinds from MLI Shutters. The blinds were ready when promised. We had MLI Shutters install the blinds, and they arrived on time and did a very professional job. The blinds are high-quality, look beautiful and function properly. We are very pleased with our entire experience with MLI Shutters. We will continue to refer MLI Shutters to others and will use them again when we need blinds or shutters.