He completed the work in a satisfactory fashion. He had to come back a couple of times because the inlet valve, which is the waterline that goes to the toilet, leaked a couple of times. It was an old line and we chose not to replace it. He came back each time at no additional cost and took care of it. After the second or third visit, he said that if it leaked again, he would replace the line, but it didn’t leak after that. Just as a matter of coincidence, I had a friend who had his hot water heater go out last weekend and I recommended Rich to go out there. He thought he was going to have to replace his hot water heater, but Rich got out there and did some repairs and told that the heater would last another 5 to 7 years. He is a great guy and works 7 days a week. He is a guy, who I think, is trying to build up his clientele because he is a young guy. He is just topnotch. One of the things that attracted me to him was his prices. I was pleasantly surprised how reasonable he was. The quality of his work was very good; even though he had to follow up a couple of times, it wouldn’t lessen my opinion about him.