I had the misfortune of finding Joshua Franks through Craigslist. I needed a handyman to complete some miscellaneous repairs for my rental property. My first job for him worked out ok, he upgraded the electrical outlets and fixed a bathtub leak in my 4-plex. I paid him with check and kept him in mind for any future jobs I might need down the line. About a month later I called him to fix a door my tenants were saying wouldn't close properly. Josh said he's in the area and could handle the job that same day, but requested I pay him up front by sending him payment through Western Union. Normally I wouldn't oblige such a request but since I worked with him before, I felt like I could trust him so I went ahead and paid him up front. After a few days pass, my tenant texts me asking me when the door would be fixed. This comes as a surprise to me because I thought the job had already been completed days ago. I call up Josh but keep getting his Voice mail. I text him multiple times but get no response. I start to think he's deliberately ignoring my calls so I call him from a different phone number, and after just 2 rings, he answers right away. I ask him what's going on, he was supposed to fix my tenant's door, I already paid him, what happened. He blames it on his workers, they dropped the ball, and tells me he will be there himself the next morning and reassures me I can trust him, we've worked together before and I have his word. I say fine, and tell my tenant to stay home the next morning so so he can come fix the door. The next morning comes, and Josh is nowhere to be found. All my texts are ignored again and all my calls go to vmail. BEWARE of this guy, he will talk up a sweet storm of how you can have a good business relationship with him, how he will save you all kinds of money, but after you feel you can trust him, he will scam you. Josh is dishonest, unreliable, and unprofessional. Avoid him at all costs!!!