Modesto Pool Heater Installation

I called him from Angie's List and he came right out. He charged less than all other bids I got and did not complain that I bought the parts from someone else besides him. He did a great job and was fast. Would highly recommend!

We have experienced two electrical problems with our pool pump. Each time Scott has visited our home, he has been nothing but curious and professional. Scott examines the problem, provides information regarding the issue and then repairs it. We have never had any issues or concerns with the work that has been preformed. We will use him to purchase a new pool pump when repairs are no longer feasible.

Our pool pump stopped working, so we called Leslie's Pools to come out and look at it. Immediately, he said we need a new pump to the tune of $1500.00. Well, there was no way I could afford that right now. I checked different sites, and could get it cheaper, but it was still too expensive. In case we had no choice, I decided to get some estimates for a new pump installation, so I turned to Angie's list. Because of his excellent rating and location, I emailed Scott through Angie's site, and received a reply within minutes. He said he would come by within a day or two. He arrived the next day. Unlike Leslie's Pools, he opened the pump and noticed a part that was worn down. He went to his truck for a replacement, and replaced the old one. The pump worked. I expected to pay him at least for the part, but he wouldn't take any money, saying it was a used part. Used part or not, I would think he would charge me for sonething, but he didn't. I could kick myself, because we paid $107.00 to Leslie's Pools who did nothing! Live and learn! I cannot recommend Scott's Pool Repair and Remodeling more. He is so honest, and that is so refreshing these days!!

Technician arrived within two hours of my phone call. He quickly diagnosed the problem as a faulty capacitor. Came back the following day with a replacement. Since I was at work he had to return again a third time to install the part. I was impressed with the quick fix and even faster service which is unfortunately not common when dealing with pool repair companies.

Josh responded promptly to the initial request for help. Made arrangements to diagnose problem and provide estimate next morning. Called before noon with estimate. Arrangements were made to replace pump with parts he had in stock, job was complete by 2:30 same day! Beginning to end job done within 24 hours - excellent service, will be calling them 1st for future pool repair needs.

This was a complete waste of money, and my husband and I, who have done business with the retail store for five years, are very angry. He came, looked at the pump and said he couldn't fix it, because there are new requirements for pumps and it was illegal for him to repair it. I would have to buy a new one, to the tune of $1500.00! He didn't open it to see what was wrong. One quick look and that was that, until he asked for $107.00! The next day, I had another place look at it. He opened the pump, quickly saw the part that needed replacement. He had a used one in his truck, installed it in one minute, and refused to take a dime! Our pump works great now. If Leslie's Pools had asked on the phone what kind of pump I had, It would have saved me a lot of money. They know they can't repair old pumps anymore. We feel cheated! I AM UPDATING THIS REVIEW TO SAY THAT WE DECIDED TO CALL LESLIE'S POOLS TO COMPLAIN. THEY WERE WONDERFUL! AFTER EXPLAINING THE SITUATION, THE MANAGER OF THE STORE CALLED THE SERVICE CENTER. THEY ACKNOWLEDGED THE BILLING ERROR AND IS REFUNDING OUR MONEY! THEY COULDN'T HAVE BEEN NICER!!! THE SERVICEMAN WAS NEW, AND THEY WILL TALK TO HIM! I DO RECOMMEND LESLIE'S POOLS. THEY ARE FAIR AND HONEST!!! MY RATING IS NOT FOR THE SERVICEMAN; IT IS FOR LESLIE'S POOLS.

Excellent - very professional, helpful and knowledge. Didn't just install and leave, but stayed to make sure everything worked and we understood how to run the equipment. Took real pride in the job and worked well into the evening to ensure every little thing was done correctly.

Clyde took one element at a time, tested and installed new Ignighter on 1st visit. Unit worked internitently so he returned and tested and replaced thermostat and thermo coupler. When the unit did not work consistently and dependably he returned and replaced controls on this twenty year old Teledyne unit which now works like new. He was responsive to several phone calls. Made safety and operating recommendations and reviewed operating instructions, which were long gone.

Please see statement above. I think he's a good businessman, but I think we got off on the wrong foot and he doesn't want to have anything to do with me.

Well, I can tell from this, that other people had the same experience I have had. I heard the original owner died and the company has not been the same since. Short story, pool is ok, its pretty. I also have white dump marks all over my yard outside from the crew. They left glue cannisters or grout cannisters left in my pool between visits. Just found an adhesive for the light box on the ground that would have made my dogs sick. Left my pool empty for about a month after taking my money and feeling like they were not "essential workers", but decided to come back because Im sure they needed the money. I paid $800 fort a led light which I don't have the booklet or the warranty for. I have asked Regena three times. I hear my filter running and its not right, I asked Regena to come look at it, 4 days after they finished and at first she said fine and then I get a text from her they are too busy (But not essential workers how does that work). They will not make you happy then they will move on to the next pool and just get there money. I have my pool pump being inspected and have already been told by Pure Water that they wont touch the pool because the pump isn't running right. It's only 3 years old and wasn't making this noise before they made their changes to a suction filter. I was not even informed they were changing that, I was just told they were burying a hose under the concrete. I did ask Regena to come have her crew clean up their mess. She contacted them and the crew came storming thru my front courtyard gate, that has 2 doorbells by the way, slammed the door and picked up the trash in the pool and stormed out, not before i asked them not to slam my front door. One of those blonde men have a temper problem, which I wasn't happy about. He was the one that stormed out. Also he has a great habit that he doesn't know anything I must ask Randy......DONT USE THEM, They may have been good at one time with the old owner, but not now. Sloppy and don't care about their customers. 40 years in business, but not with these owners the whole time.