Matching on Angi
Home Security Systems
The equipment itself is exceptionally well designed. The only reason I gave it B instead of A is threefold 1) The initial installation was not as straightforward as we were led to believe. I'm an engineer by profession and I couldn't be sure what to follow, the web-interface that auto-runs when you insert your (provided) USB key (which is also a keychain remote for the alarm system) or the provided printed manual.They didn't always agree... 2) We bought an additional set of sensors and keypads, and these came pre-paired and it took a while to figure out how to unpair it and re-pair with existing base station. No Manual, Online our USB-manual entry on that 3) Ghost (fake) alarm occurred once (only) with the motion sensor, The monitoring company worked flawlessly, they called us immediately to report it (we were out of the house)and since we were fairly close by we opted to NOT call the cops (an extra charge if its a false alarm - charged by local police in many counties including ours) We also tested a water leak sensor (with a little water...) and got a call within SECONDS !! that confirmed that sensor worked, the wireless base station works and the monitoring company is on the job One less (temporary) caveat - they have no glass break sensor but they are working on it Overall, we are very satisfied (minus aforementioned issues) and the $15/month includes however many sensors you have and as many types as you need. $180/year for monitoring is very affordable compared to most other alarm companies out there Update April 2014: The Ghost (fake) alarm occurred several more times. We finally traced it to a faulty motion sensor. We never bothered to replace the sensor, so I don't know if that would have solved the problem (i.e. I don't know if all motion sensors have this issue or just the one we received). Nevertheless, I am not changing my ratings and the system works great without the motion sensor (which I believe is not needed anyway in our case).