Modesto Bathtub Installation
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Reviews in Modesto for Bathtub Installation
HERK'S PLUMBING
this company cancelled on me twice for a simple alcove bathtub installation. after herk came to provide an estimate, i waited several days before calling to ask for the estimate to be sent. i wrote back that i accepted the estimate and asked for my work to be placed on the schedule, verified how they prefer to be paid, etc. several days later i was given an installation date. that initial process took, i would say, a couple of weeks which is certainly not unreasonable as plumbers are always very busy. on the day the work was to be performed (installation of an alcove bathtub), mid-way through the arrival window i had voicemail stating somebody had called in sick so my work was being rescheduled to a week later. i guess it takes longer than many other plumbing tasks, but a week seems a bit long to wait. in any event, this meant i needed to reschedule the other trades as installation of the bathtub was critical path on the project...everything else has to wait for the bathtub installation. today was when the work was rescheduled. herk and one other employee arrived a few minutes early, which is a plus when hiring people to do work in your home. on the way to look at the bathroom where the tub would go, i mentioned i had purchased bubble wrap for the tub to help prevent scratching and/or other damage which could potentially take place during installation. herk stated he "was not comfortable with this" as he walked into the bathroom. he said, "the risks outweigh the benefits" several times and that nobody would be happy in the end. i asked three times what EXACTLY he meant. he meant that he wasn't going to try to not scratch or damage my brand new bathtub, and the implication was that it's an unreasonable request to have your brand new expensive materials remain in brand new condition. he also mocked me, in a specifically condescending tone of voice as a child or mean girl would do, and said, "not one tiny scratch...not one little scratch", as if people spend thousands to remodel a bathroom only to have their materials damaged while being installed. it is not unreasonable to expect a brand new bathtub to remain in brand new condition for a brand new bathroom. a quick search on "bathtub protection" tells us it's an actual thing with actual products to help. backstory: when the house was built, the bathtub installer and subsequent trades scratched and chipped my bathtub. the builder had it patched and assured me it would be good as new. of course it was always splotchy in color and ultimately cracked where a "scratch" had gone through the surface to the fiberglass underneath. after many years of living with that, and the water which leaked under the tub as a result of the crack, the bathroom is being remodeled at great expense. you cannot remove/replace an alcove bathtub without removing/replacing ALL of the surrounding material which is installed on top of the bathtub. it is expensive, time consuming, and inconvenient, so it needs to be done properly and without disrespect to what the homeowner is spending and experiencing. scratches, regardless of the size, allow soaps and oils to be absorbed, the surface and what's underneath, when exposed, oxidize differently, which in turn discolors the bathtub. we had discussed my concerns when herk came to look at the project in order to provide the estimate for the work. he said he could use moving blankets to help prevent damage during installation. that seemed like a good suggestion, and i appreciated the idea, thinking it would work just fine. i was simply going to supplement that with bubble wrap. after i waited several weeks, including a week due to the first cancellation, he now cancelled again because he can't NOT damage the tub? he's not even going to try? what a horrible experience. i am extremely angry because herk did not even show a willingness to try to prevent damage to my new materials and because of the weeks of my time he has wasted, and further, the delay to my project and the schedules of other trades involved in this remodel. i swore at them as they left my home, and i don't care what they think of that. they are hideous, and if you expect to be so disrespectful to a homeowner as herk has been, you can count on people being angry and deal with the consequences. can't wait to read his excuses for being an unprofessional, disrespectful jerk. UPDATE: regarding herk's response, he was obviously champing at the bit waiting for a yelp review to show up, as his response showed up minutes after i posted it. i was satisfied with the explanation of the installation process, and as i mentioned, i was satisfied with his suggestion for preventing damage to my bathtub. if he didn't want the job, he should have said so to begin with and not sent an estimate, not scheduled the work, and not scheduled the work again. it would have saved us all a great deal of tim
- Anne B.
Martin Plumbing
Toilets in my two bathrooms in my house were plugged and also the bathtubs were clogged they drained my sewer line. Very nice and there was no extra charge for coming out on a Sunday morning.
- Alice A.
Mr Rooter Plumbing of San Joaquin County
The toilet overflowed on Friday night about 5pm. I called Mr Rooter of San Joaquin and he had someone there by 5:30 or 6. He drained the toilet and the bathtub. He also told me to call the city to have them check and make sure there was not a blockage in the main sewer. He was very professional and explained everything he was doing and why he was doing it. I was very happy
- Mary F.
Tony's Plumbing Service
Robin explained clearly what he was doing and made sure I understood what the problem was before and after making repairs. What I thought would require a whole new bathroom/shower, only took careful examination and a replacement of a small part.
- Steven C.
RBM REMODELING CO
since it was a very difficult job they did have to charge more but the final price was still very reasonable. Required much more work than originally thought
- Marie C.
Tony's Plumbing Service
My son did some tile work in the bath room that connects to my walk-in closet. when ever he took a shower, I ended up with a bad puddle in my closet. I did not know this and it ended molding my carpet. First I thought we were going to have to go through the slab of foundation to fix it. But Tony's Plumbing found the problem and fixed it, in about 2 1/2 hrs. Thank you so much
- Debbie L.
Discount Plumbing Heating & Air
I contacted this company late in evening immediately following call from tenant that the drains were backing up. Tenant also informed me that she and family leaving for week long vacation out of state the next day at noon. I explained situation to person who took the late call, and he informed me that to get someone out that night would be an additional charge of approx. $100. I talked to tenant and we agreed she could wait until morning if he could guarantee someone would be there by 10 am. He explained his plumber had an early appointment, but we would be the 2nd call and it would be at 10:00 am. We made the appointment. Next morning I received call from tenant at 10 that no plumber had arrived, and no call explaining situation. I called and talked with the same person..... he explained something unexpected at early job, but plumber would be on the way. He called again to say plumber still running behind, but if he could not be there by 11:00 he would send special truck. Plumber finally arrived at 11:00 and quickly took care of the problem. The person I had been talking with to schedule the appointment and track plumber offered discount for the inconvenience to tenant. I was pleased with this, especially because I did not request anything. Very accommodating and concerned about getting the job done as promised
- Karen A.
Martin Plumbing
We were satisfied with his work. He was fast and knew what he was doing. He was a nice person. I can't remember the price but it must have been okay because we didn't complain about it. He came right out and was on time.
- Jack H.
Martin Plumbing
The work was done to our satisfaction. Both the owner and the plumber sent to do the work were professional and responsible. We need additional work done on the pipes beneath our house, but felt no pressure from Martin plumbing to make a decision about the work right away. We will call them again when we need more work done
- Julia S.
BOCA WALKIN TUBS
Obscene. after my mother passed, I called Bob Sauers, the company's owner, and he told me he'd refund the entire amount. The money never came, and so I called him and he blamed the delay on his wife, Carol Gibson Sauers, who does his bookkeeping. He assured me the money was coming but it never did. The last call I had with him was heated and I called him a thief. He said he didn't see why he should give the money to me because I was being rude and angry. I am now suing him in Georgia. this man has taken advantage of a horrible situation and has made it worse. DO NOT BUY A ANYTHING FROM THIS MAN'S COMPANY! HE WILL SCREW YOU OVER! This is the most disgusting disgusting business transaction I've ever been a part of and it shocks me what guys like this will do for a couple thousand dollars. He's a thief and a liar and will take your money and run
- Jeff T.
HOME DEPOT
The price was reasonable. We liked them. One person came and did the whole thing. We liked the person who did all the work. It was done in a timely manner. The work was subcontracted to another company.
- James H.
Quality Plumbing
Initially, I left a voice message. About 15 minutes later, Marty returned my call. He was available for an appointment the next day (which was a holiday), but I was going to be out of town. So, Marty was able to make arrangements for the day after. He called in the late morning to confirmed his afternoon appointment. He was on time. Marty was professional and friendly. What I appreciated about Marty was that he took the time to assess the problem, he was thorough, knowledgeable and replaced parts instead of the entire fixtures (which saved me money!). I would highly recommend Marty from Quality Plumbing
- Traci S.
Sierra Enterprises
As demonstrated by the list of services performed, Kelvin "Holmes" Struiksma can do it all! He is an excellent problem solver (an essential skill when dealing with any remodeling project - big or small). Kelvin's attention to detail, wide range of knowledge and supreme skills transformed an "eighties oldie" into a 2010 showplace
- Lisa A.
Martin Plumbing
I had a horrible mess when my plumbing had backed up into my shower and bath tub. I have a home warranty, so I called my them first. They were unable to send someone out today so they authorized an out of contract service request. I just recently signed up for Angie's list, so I headed here immediately. Martin Plumbing was number one on the list, and believe me, now I know why. They had a lot of wonderful reviews, so I gave them a call. Rich answered the phone and was very kind. He said he would have someone out within the hour and told me they would give me a call when they were on their way. Sean called me not 20 minutes later, said he was in Modesto, and asked if it was a good time to head my way. He was here within fifteen minutes of that call. He looked in my bathroom and knew right away what the problem was. He gave me two price quotes, the lower of the two would be if he could access the problem through my cleanout. I told him where it was and off he went. When he encountered the cleanout, he found that a previous contractor had poured the concrete right up to the top, and that he would have to chip through the concrete to get to the cleanout. He must have seen the panicked look on my face, because he then told me it wasn't a problem. Then he told me he would have to charge me the higher of the two price quotes at which point I was very relieved that it wasn't going to cost more than that and told him that was fine. Once he was done chipping through the concrete he came to ask me if he could throw the old concrete in the trash. He was concerned my dogs would get in to it. How awesome is that? When he was done cleaning out the sewer line, he came in and checked the toilets to make sure they would flush properly and rinsed out the showers. He then headed out to his van to write up the invoice. When he came back in, he explained everything he had done and even told me what to use to sanitize the shower floor and the bathtub. He said their work is guaranteed so if I had any problems to give them a call. I am SO very happy with the service that I received! I have done a shout out to all of my friends on Facebook letting them know just how happy I am, and who to call if they have plumbing problems. If I ever have another plumbing situation arise that my warranty company can't handle, Martin Plumbing is at the top of my list to call. Thank you so very much!
- Denise A.
Discount Plumbing Heating & Air
Just goes to show - if there is banging on the valves, kick them out - they don't know what they are doing
- Laura L.
Bathtub Installation in Modesto
Sacramento, CA
Recent Review:
We loved their work and it was a great experience. They showed up on time, they took two days. They were very friendly and their prices were good. They did quality work and it has been six months and it still looks brand now and that is what I like them and we saved money not buying a new tub. I am going to use them again when I do my kitchen
Modesto, CA
Recent Review:
He is very responsive, polite and cleans up after himself. I have recommended him to friends and family.
Oakdale, CA
Recent Review:
Since we haven't had to use the services of a plumber before (our house is only 5 years old), we wanted to be as careful as possible during our selection process. I decided to use Angie's List to find someone that we could trust to do the right job and for a good price. Well, we got both, and more! Our upstairs bathtub was clogged, and we tried numerous times and products to unclog the drain. Eventually, due to my busy work schedule and my lack of time to repair the situation, we found Martin Plumbing on Angie's List. When I spoke with Rich, he said that he could swing by our house within an hour or so, and since it was late in the afternoon, I thought that this response was spectacular. When he arrived at my home, my wife led him to the upstairs bathroom, which he unclogged in a matter of minutes. We also had him look at a faucet that was acting up in the same area, and it turned out that it was a certain part that we needed to change out. I spoke with him on the phone and he told me what I needed and it sounded like something that I could do on my own in a matter of minutes. I thanked him and hung up, but I never expected what came next! He actually left my home once the work was done, and then returned about 30 minutes later with the part he picked up at a local hardware store and changed it out for us at no charge! As far as I'm concerned, this would have to be the best plumbing service that I've EVER received! Very professional, punctual, and priced just right. We will definitely be calling him for our next project, no questions asked! Thanks Rich
Tracy, CA
Recent Review:
The toilet overflowed on Friday night about 5pm. I called Mr Rooter of San Joaquin and he had someone there by 5:30 or 6. He drained the toilet and the bathtub. He also told me to call the city to have them check and make sure there was not a blockage in the main sewer. He was very professional and explained everything he was doing and why he was doing it. I was very happy
Modesto, CA
Recent Review:
Robin explained clearly what he was doing and made sure I understood what the problem was before and after making repairs. What I thought would require a whole new bathroom/shower, only took careful examination and a replacement of a small part.
Modesto, CA
Recent Review:
since it was a very difficult job they did have to charge more but the final price was still very reasonable. Required much more work than originally thought
Unknown, CA
Recent Review:
He is very friendly and professional. I would recommend him to anyone.
Manteca, CA
Recent Review:
I contacted this company late in evening immediately following call from tenant that the drains were backing up. Tenant also informed me that she and family leaving for week long vacation out of state the next day at noon. I explained situation to person who took the late call, and he informed me that to get someone out that night would be an additional charge of approx. $100. I talked to tenant and we agreed she could wait until morning if he could guarantee someone would be there by 10 am. He explained his plumber had an early appointment, but we would be the 2nd call and it would be at 10:00 am. We made the appointment. Next morning I received call from tenant at 10 that no plumber had arrived, and no call explaining situation. I called and talked with the same person..... he explained something unexpected at early job, but plumber would be on the way. He called again to say plumber still running behind, but if he could not be there by 11:00 he would send special truck. Plumber finally arrived at 11:00 and quickly took care of the problem. The person I had been talking with to schedule the appointment and track plumber offered discount for the inconvenience to tenant. I was pleased with this, especially because I did not request anything. Very accommodating and concerned about getting the job done as promised
Stockton, CA
Recent Review:
The price was reasonable. We liked them. One person came and did the whole thing. We liked the person who did all the work. It was done in a timely manner. The work was subcontracted to another company.
Stockton, CA
Recent Review:
Initially, I left a voice message. About 15 minutes later, Marty returned my call. He was available for an appointment the next day (which was a holiday), but I was going to be out of town. So, Marty was able to make arrangements for the day after. He called in the late morning to confirmed his afternoon appointment. He was on time. Marty was professional and friendly. What I appreciated about Marty was that he took the time to assess the problem, he was thorough, knowledgeable and replaced parts instead of the entire fixtures (which saved me money!). I would highly recommend Marty from Quality Plumbing
Oakdale, CA
Recent Review:
As demonstrated by the list of services performed, Kelvin "Holmes" Struiksma can do it all! He is an excellent problem solver (an essential skill when dealing with any remodeling project - big or small). Kelvin's attention to detail, wide range of knowledge and supreme skills transformed an "eighties oldie" into a 2010 showplace
Modesto, CA
Recent Review:
Overall this was a satisfactory project. The main, outside faucet continues to leak and I wish they had identified and corrected that problem.
Marietta, GA
Recent Review:
Obscene. after my mother passed, I called Bob Sauers, the company's owner, and he told me he'd refund the entire amount. The money never came, and so I called him and he blamed the delay on his wife, Carol Gibson Sauers, who does his bookkeeping. He assured me the money was coming but it never did. The last call I had with him was heated and I called him a thief. He said he didn't see why he should give the money to me because I was being rude and angry. I am now suing him in Georgia. this man has taken advantage of a horrible situation and has made it worse. DO NOT BUY A ANYTHING FROM THIS MAN'S COMPANY! HE WILL SCREW YOU OVER! This is the most disgusting disgusting business transaction I've ever been a part of and it shocks me what guys like this will do for a couple thousand dollars. He's a thief and a liar and will take your money and run
Modesto, CA
Recent Review:
very well, they were very flexile and work with us on a good time to get the work done.
Frequently Asked Questions & Answers about Bathtub Installation
What services are related to Bathtub Installation?
Plumbers
Ceiling Fan Installers
Handyman Services
Interior Painters
Home Remodeling Contractors
What do customers in Modesto say about Bathtub Installation?
Since we haven't had to use the services of a plumber before (our house is only 5 years old), we wanted to be as careful as possible during our selection process. I decided to use Angie's List to find someone that we could trust to do the right job and for a good price. Well, we got both, and more! Our upstairs bathtub was clogged, and we tried numerous times and products to unclog the drain. Eventually, due to my busy work schedule and my lack of time to repair the situation, we found Martin Plumbing on Angie's List. When I spoke with Rich, he said that he could swing by our house within an hour or so, and since it was late in the afternoon, I thought that this response was spectacular. When he arrived at my home, my wife led him to the upstairs bathroom, which he unclogged in a matter of minutes. We also had him look at a faucet that was acting up in the same area, and it turned out that it was a certain part that we needed to change out. I spoke with him on the phone and he told me what I needed and it sounded like something that I could do on my own in a matter of minutes. I thanked him and hung up, but I never expected what came next! He actually left my home once the work was done, and then returned about 30 minutes later with the part he picked up at a local hardware store and changed it out for us at no charge! As far as I'm concerned, this would have to be the best plumbing service that I've EVER received! Very professional, punctual, and priced just right. We will definitely be calling him for our next project, no questions asked! Thanks Rich!