Modesto Fireplace Installation
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Reviews for Fireplace Install in Modesto
McDonald Chimney Service
At the end of last year I bought a wood-burning stove insert from Rick McDonald, who owns this business. I paid in full for the stove ($3660.91), leaving a balance of $1029.31 for labor and parts, which was to be paid after the installation was complete. Problems arose during the installation: 1) Rick didn't tell me the stove needed an electrical outlet to work. 2) Rick's workers broke my fireplace hearth by dropping the stove on it. These things made it necessary for Rick's workers to make three visits before the installation was complete. Each time his workers (his sons Tim and Ben) had to reschedule, they requested that I pay the full balance ($1029.31). THIS IS ILLEGAL. I explained that my husband and I have a policy that we don't pay the full amount until the job is finished. Each time I refused they became vindictive or abusive, threatening to take the stove away (although I'd already paid for it), threatening to install it improperly, refusing to do the paperwork for my rebate, refusing to take my credit card, and adding extra unauthorized charges to my bill. Although none of the difficulties were my fault, Rick yelled at me, calling me "the worst customer he ever had in 35 years". When I first dealt with them, he and his son Tim were very polite and knowledgeable. I was shocked to find them acting so unprofessionally when problems arose. Eventually everything was sorted out, but dealing with them was an exhausting ordeal. I had to threaten a bad review, complain to Mastercard, check with the state regarding the legality of contractors asking for full payment before the job is complete. It was the worst experience with workmen I've ever had, and I've hired a lot of them. I don't think they'd have been so abusive if I were a man. On their last visit I had my husband come from out of town to provide support. I really wouldn't hire these guys
- Scott A.
STONE BELLA
A plus! VERY nice family to deal with. They know exactly what they are doing and help you choose your mantel for you.
- Lance B.
Fireplace Installation in Modesto
Madera, CA
Recent Review:
It was really good. They were very polite, respectful, they were quick, and it was in and out.
Clovis, CA
Recent Review:
This company was great. They arrived at the scheduled time and they were very nice. They were also sure to clean up after the job was done. I love my stove and will call this company back again when I need my chimney cleaned!!!
Salida, CA
Recent Review:
Would I recommend: Yes Would I use them again: Yes Pros: -Very responsive and friendly -Price Effective -Honors warranty Cons: -None Hired Danny and his team to conduct install tiling, apply epoxy, and repair hardwood. I thought I had enough tiling to complete the job, but did not. Danny escorted me to the local Home Depot and help me pick out tiling enough for master bath at no additional cost. His team applied epoxy coating to my garage and found a couple cracks and shortly after it started pealing since we applied during told season. Reached out to them months later during summer and honored his warranty to fill cracks and reapply epoxy coating. They are awesome and would highly recommend
Tracy, CA
Recent Review:
They were excellent. They took the time to make sure that they were doing what I wanted to be done. Their communication was really goo d. They cleaned up after themselves. I would recommend them strongly.
Santa Clara, CA
Recent Review:
It was overall a very good experience for everything we had done to the house. They explained what was being done and why certain things needed to be done. They solved many problems and took preventative measures to avoid future ones. They found termites and got rid of them at no charge. The whole project took about seven months to complete
San Francisco, CA
Recent Review:
I felt they were a bit pricey and was frustrated that they would not do the front windows since "according to SF ordinance we had to have wood windows there and they don't do those". However I have to admit I was impressed with the quality of the product as well as the two people who came to install them who worked tirelessly and were very professional
Stockton, CA
Recent Review:
When the technician arrived on time at the scheduled appointment time, he immediately got to work. In no time, he found that the chimney had already been thoroughly cleaned. He performed the inspection and recommended we get a chimney cap installed and said it's something that we could do ourselves so it doesn't cost any more money to have someone else do it. I was very impressed of how honest he was as he could have gone ahead and cleaned the chimney knowing it didn't need it and charged me for the full service. Instead, he just charged for the inspection as this was the only service performed. I will definitely be using Mike's Mobile Chimney for my chimney/fireplace
Salida, CA
Recent Review:
Meet them at a home depot to buy the faucet, we agreed on the cost to install it and he promptly did the work.the work was performed on a rental house we have.
Lodi, CA
Recent Review:
Accommodating with attention to detail- reliable and creative, fair pricing, and good follow through!
Ceres, CA
Recent Review:
I assume this is a very busy company because they didn't exactly come out in person to give me an estimate. They just gave me one via my Angie's list request. I thought that was a little odd because I was not able to give them the correct measurement because I just guess-timated the length assuming that they would physically come out and measure themselves. Not really the best first impression to give a potential customer. If they don't have enough time to give me an estimate I wonder if they would have had time to do the work. Cannot speak to the quality of work. I might have caught them at a bad time. But at least they responded. A few companies on here simply don't respond at all to the Angie's List e-mail request
Stockton, CA
Recent Review:
Michael came and gave me an estimate and we came to an agreement on the number. I was provided with a very detailed quote and contract. This is the first company (I have dealt with more than 20) that has kept me informed from the first day on the progress of the job, the pitfalls, and the solutions. My shower was fairly complex in its design as well as the layout of the granite. I am a designer and am extremely critical and picky. The job was complete, the service excellent. I will use Michael and his family business again on my next project. They were not the lowest bid, but they were worth every cent
Modesto, CA
Recent Review:
A plus! VERY nice family to deal with. They know exactly what they are doing and help you choose your mantel for you.
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Michael came and gave me an estimate and we came to an agreement on the number. I was provided with a very detailed quote and contract. This is the first company (I have dealt with more than 20) that has kept me informed from the first day on the progress of the job, the pitfalls, and the solutions. My shower was fairly complex in its design as well as the layout of the granite. I am a designer and am extremely critical and picky. The job was complete, the service excellent. I will use Michael and his family business again on my next project. They were not the lowest bid, but they were worth every cent.